Tabitha Arena Email & Phone Number

Philadelphia, Pennsylvania, United States

Head of Digital Customer Solutions for Comcast Business focused on driving a differentiating digital customer experience for all B2B Customers. Leading the overall vision and execution for all post-acquisition digital tools and capabilities across the Comcast Business product portfolio including product portals and experiences, authenticated customer experiences around help & support, AI-enabled Virtual Assistant and overall customer account management.

Growing and diversifying the Xfinity product ecosystem through innovation with a mission to explore, design, build, and create new products and experiences that expand Comcast into untapped categories and market segments.

Philadelphia, Pa

Driving key Customer Experience (CX) and Digital First initiatives across our residential product portfolio, delivering a unified communication/engagement platform and continuing to deliver the XFINITY product strategy.

Wayne, Pa

Navigate is a management consulting firm that works collaboratively with our clients to help them improve operational effectiveness and achieve their strategic goals. We are a growing, regionally focused organization that brings the experience, expertise and resources needed to help our clients succeed.

Greater Philadelphia Area

LiquidHub is a global technology & management consultancy focused on partnering with clients in solving their unique business challenges and transforming their organizations.

Designed & managed the implementation models for unprecedented, large-scale LED lighting installations as well as large-scale wireless lighting software installations. The implementation models enabled SSLES to run its history-making projects efficiently and effectively and also allowed the end-customers to save millions of dollars on energy costs.Headed the strategic IT Development of SSLES. Including database management infrastructure, efficiency of business operational functions, and Management Information Reporting Systems.

Investment Bank Operations:-Assisted with wrap up of Bear Stearns Merger assuring all new client trades had been accurately novated and documented. -Managed one of the largest and most high profile data operations projects in history of Investment Bank Operations. Personally created unprecedented methods of data analysis. Organized, managed, & lead first ever globally collaborative CDG project team.Private Bank Operations:-Project Manager for creating and improving operational processes involving the production and managament of highly sensitive client brokerage statements. Created user friendly Access Database that allowed team to streamline & simplify process of managing statements.