Tabitha Barkley Email & Phone Number

United States

Currently working as a remote Client Experience Coordinator for Allied Solutions, LLC. While there are several aspects to this particular position, I will emphasize on a few components:-Client Support and Service-Cross Team Collaboration -Communication -Time Management -Email Management -Data Entry (including file organization)Specialized Programs that are used to complete my daily job:-VoiceFoundry-AppStream-UniTrac-Amazon Connect -Microsoft Office/Teams-SmartSheets (similar to Excel)

United States

 Used a private VPN network to complete all daily tasks with the usage of my CBRE-issued laptop, two screens, and a CBRE-issued mobile phone. Processed the daily 'Completed by Tech' QA among two separate U.S. regions through the usage of CBRE Service Insight, and FM Pilot.  Created an efficient time management system to handle various work orders in a different time zone other than Eastern Standard Time, as they were on PST.  Keep track of all FEDEX facility maintenance technician work orders by using Microsoft Excel and Outlook.  Effectively communicated via Microsoft Teams, email, or phone calls to different departments, managers, and technicians.  Contacted the CBRE call center regarding various issues, including obtaining proof of purchase invoices for the Finance Team. Completed other administrative tasks, including updating Preventative Maintenance work orders.  Supported direct team members regarding questions or concerns to the best of my ability and knowledge. Produced a procedural manual for my direct team to complete daily tasks.  Had a professional yet personable tonality towards all team members, departments, and managers.

Hebron, Ohio, United States

 Supported the shipping department with the development of the daily trucking manifest and other various clerical duties with the usage of Microsoft-based software including Outlook, Chat, Excel, OneDrive, and Teams. Would greet various truck drivers and other vendors at the shipping office door, allowed them access, and would take any incoming mail packages from them.  Took all incoming mail to the front desk receptionist for safekeeping.  Worked as a wave coordinator by releasing tickets to the warehouse production floor. Communicated efficiently yet professionally in various ways, including live chat, email, phone calls, or CB radio.  Was both flexible and adaptable while working in other areas such as theprint room and mail assembly.

Columbus, Ohio Metropolitan Area

 Supported the print production process of various marketing materials such as large publishing jobs on behalf of the client.  Completed the post-print production process by using specialized office equipment and manually assembled marketing materials to be sent out through the mail such as FEDEX. Troubleshoot printers during peak print production times and communicate this to a senior leader or supervisor.

Columbus, Ohio Metropolitan Area

Easton Town Center Location; Provided exceptional customer service in a variety of ways from the point-of-sale register to assisting them on the sales floor with merchandise inquiries. Also, would open or close the working department in an organized and clean manner.  Completed each transaction in a courteous, helpful manner and would remind each customer about current or upcoming sales by providing them with an associated printed coupon or sales flyer. Provided ongoing support to the working department such as merchandise replenishment by cleaning out the fitting rooms.

Columbus, Ohio Metropolitan Area

Store #0265 (Easton); o Opened or closed the front end of the store based on business needs by securing each register such as adding or subtracting the daily funds for safe deposit. o Twice per week would empty out the Self-Checkout machines for safe deposit.o Took back returns to their designated departments, general cleaning, and --merchandise replenishment. o Assisted in team lifts when deemed appropriate for oversize loads.o Completed each transaction in a courteous, helpful manner and would remind each customer about current or upcoming sales by providing them with an associated printed coupon or sales flyer.o Gave ongoing support to the Lowe's Home Improvement Team by ensuring all designated front-end staff had their daily lunches, breaks, etc.o Supported the front-end loaders with daily cart retrieval. Communicated to the front-end loaders when a customer needed assistance with their oversize purchase via the usage of the overhead speaker or mobile device. o Contacted tech support with any tech-related inquiries such as a POS register needing to be repaired.