Tabitha Bostic Email & Phone Number

My responsibilities include: check-in, check-out, payment collection, answering phones, data entry, appointment scheduling, triage, incoming and outgoing referrals, creating and maintain provider schedules, insurance verification, insurance authorizations and appeals, patient assistance advocate for procedures and specialty medications for injections and infusions, interviewing potential employees, and training new employees. I also work in several work queues for chart review, charge edit etc. I work in Epic, Excel, Microsoft Edge, Outlook, Teams, OnBase, Cover My Meds, Availity, NC Tracks, E Blu.

I worked in all clerical departments. I sat in on and helped conduct interviews with the Practice Manager and then trained new employees. Also, I worked with the Business Development Manager on reaching out to and visit our referral sources in the community. Some of my other responsibilities included: customer service, check-in and check-out, collection of copayments, deductibles and account balances, insurance verification, authorization, coordination of referrals, creating and maintaining clinician schedules, data entry, appointment scheduling, charge review/charge entry, payment entry, tracking referrals and referral sources, scanned medical records, claims follow up and account resolution, appeals. I worked in Allscripts ProPM, ProEHR, Work, Excel, Outlook, NC Tracks, Bue E, Availity and Crystal Reports.

My responsibilities included data entry for physicians’ orders and patient demographics, answering unit phones and patient’s call bells. I organized and assigned patient to nurse schedule. I updated patient’s documents and charts, verified insurance coverage for needed tests and procedures.

I worked in the Medicaid Department for the SBO for four years. My responsibilities were account resolution and keeping up to date with Medicaid regulations. Worked with my manager to go in offices to meet with providers to ensure they were coding claims correctly to ensure optimal payment/ account resolution. Trained new employees and oriented them to our team. I attended health insurance conferences and presented the information to our team.

Medical Office Assistant/Specialist

High School Diploma