Tabitha "Tabs" Brown Email and Phone Number
Currently, as a Customer Success Manager at Secureworks, I help enterprise clients optimize their use of the Taegis platform by aligning our cybersecurity solutions with their business needs. I focus on enhancing security operations, reducing alert fatigue, and ensuring ROI from their investment.Previously, at Qualys, I managed an $8M portfolio of ASV services, providing advanced technical support and post-sales relationship management. I collaborated with cross-functional teams to resolve complex technical challenges, drive customer retention, and ensure continuous IT, security, and compliance assessments.Key Skills & Experience:20+ years of IT and cybersecurity expertise, including network administration, cybersecurity risk management, and NIST compliance.Managed $35M in assets during my military career in the US Navy, leveraging leadership in both offensive and defensive cyber operations.Proven track record in customer success, technical support, and optimizing multimillion-dollar portfolios.Certifications:ITILSecurity+Network+
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Senior Customer Success ManagerSophosSpringfield, Va, Us -
Customer Success ManagerSecureworks Aug 2024 - PresentAtlanta, Ga, Us -
Enterprise Technical Account Manager (Post Sales)Qualys Mar 2023 - Aug 2024Foster City, Ca, UsThe Qualys Cloud Platform gives you a continuous, always-on assessment of your global IT, security, and compliance posture, with 2-second visibility across all your IT assets, wherever they reside. And with automated, built-in threat prioritization, patching and other response capabilities, it’s a complete, end-to-end security solution. -
Executive CommunicationsOffice Of The Secretary Of Defense May 2020 - Jun 2023Washington, Dc, Dc, UsThe scope of this job is classified. -
Equal Opportunity SpecialistDco-Defensive Cyber Operations Nov 2018 - May 2020- Conducted statistical analysis of trends regarding data (e.g., hiring, barrier analysis), to identify employment or inequitable management practices which contribute to discrimination complaints.- Assisted in implementing and analyzing data to identify trends and patterns in complaints and performance data, reporting findings to management team. -
Lead Risk Management SpecialistDco-Defensive Cyber Operations Jul 2017 - May 2020- Lead risk management initiative for Defensive Cyber Operations at DISA, accounting for $1.6 million in assets under management, including assessing market risks, credit risks, liquidity risks, structural risks, and reputation risks on behalf of more than 400 institutional clients worldwide. - Instrumental in the development of weekly and monthly risk management reports to senior leadership, including CFO and CRO via Microsoft Office and Access, while also managing full spectrum operations for 3 secure operating domains and a $550K annual budget.- Optimized network operations and capabilities, enhanced infrastructure to ensure compliance with NIST and FIPS requirements, setting up computer networks in one or across multiple locations and configuring computer hardware and software for optimal network communication. - Defined an end-to-end approach for the IT department to transition from its legacy architecture to a modernized IT environment, including identifying key partners across business units and functions and gathering input from both IT professionals and military leaders to develop a plan for implementing the target state for Cyber Protection Teams and the DCO Infrastructure. -
Dco - Communications And Planned Operations LeadDco-Defensive Cyber Operations Jul 2017 - May 2020Oversaw the development and implementation of plans to the support, monitoring and sustainment of Information Assurance (IA) capabilities in accordance with DoDIN requirements. - Developed detailed plans for the conduct or support of the applicable range of cyber operations through collaboration with other planners, operators and/or analysts. - Participated in targeting selection, validation, synchronization, and enables integration during the execution of cyber actions. Plan for 26 personnel. - Partnered with the Joint Military personnel to authorize complex Network Tools by identifying gaps and planning new capabilities in accordance with already established policies & procedures. -
Lead Communications Program Manager - NatoStrikfornato | Naval Striking And Support Forces Nato Jul 2015 - Jul 2017Oeiras, PtProvided direction and guidance (monitoring progress of corrective actions) to network control center personnel, developing and conducting SATCOM training programs for control center personnel, interfacing with satellite control authorities to effect any requirement adjustments in satellite orbits, payloads, or other parameters, participating in the development and implementation of cut-over of new SATCOM projects and facilities, as well as the development of procedures and tools to ensure most economical use of space and ground resources. -
Tactical Communications - Seal Team 5Naval Special Warfare - U.S. Navy Seal Teams Mar 2011 - Jul 2015Coronado, Ca, UsExpertise in comprehensive communications management, spanning spectrum management, LAN/WAN network engineering, endpoint maintenance, vulnerability management, and the lifecycle management of technical debt.The full scope of this job is classified. -
Video Teleconference TechnicianCommander, Naval Special Warfare Command Mar 2008 - Apr 2011I performed operations compliance VMWare virtual network RMF including assessment and report generation, test plan development and execution, finding system configuration issues with partners, Scheduling and conducting live agent activity (vulnerability scanning) under direction of Information Security Officer. Calculated risk response for virtual network infrastructure systems according to company process.
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Expeditionary & Executive Communications SpecialistCommander, Naval Special Warfare Command Mar 2008 - Apr 2011Managed and monitor all installed systems and infrastructure (firewalls, switches, routers, application servers, database servers, etc.). Monitored and tested application performance for potential bottlenecks and work with developers to implement those fixes. Maintained security, backup and redundancy strategies. Wrote and maintained custom scripts to increase system efficiency and reduce human intervention time on any tasks. Participated in the design of information systems. Liaised with vendors and other IT personnel for problem resolution. Coordinated maintenance activities with OEMs or IT support Vendors for System upgrades/Patch Management.
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Network System Support SpecialistUs Navy Feb 2003 - Mar 2008Washington, Dc, UsResponsible for $6.6 million of computer, networking, and telecommunications equipment on 4 classified network enclave in support of 4000 users. Enterprise admin on 3 Windows NT/2003/2008 domains and ALCATEL & Cisco Infrastructure Lead Engineer. Responsible for the maintenance of IT services that include the configuration, monitoring and troubleshooting of systems, hardware and software. This role requires a thorough understanding of the customer's needs and systems architecture in order to meet or exceed current service level agreements (SLAs). The Network and Security Engineer will also participate in developing strategic plans that incorporate network strategies, projects, technologies and procedures.
Tabitha "Tabs" Brown Skills
Tabitha "Tabs" Brown Education Details
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University Of Maryland Global CampusAnd Lan/Wan Management/Manager
Frequently Asked Questions about Tabitha "Tabs" Brown
What company does Tabitha "Tabs" Brown work for?
Tabitha "Tabs" Brown works for Sophos
What is Tabitha "Tabs" Brown's role at the current company?
Tabitha "Tabs" Brown's current role is Senior Customer Success Manager.
What schools did Tabitha "Tabs" Brown attend?
Tabitha "Tabs" Brown attended University Of Maryland Global Campus.
What skills is Tabitha "Tabs" Brown known for?
Tabitha "Tabs" Brown has skills like Leadership, Secure Network Architecture, Windows Services, Information Technology, Itil Certified, Windows Server, Accounting, Vmare, Linux, Active Directory, Executive Level Communication, Cybersecurity.
Who are Tabitha "Tabs" Brown's colleagues?
Tabitha "Tabs" Brown's colleagues are Jack Ho, Bensam Viswambharan, Zaid M Patel, Cynthia Aguilar, Sanyam Bothra, Sohail Mohammad, Alex Han.
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