Tabitha

Tabitha "Tabs" Brown Email and Phone Number

Senior Customer Success Manager @ Sophos
Springfield, VA, US
Tabitha "Tabs" Brown's Location
Springfield, Virginia, United States, United States
About Tabitha "Tabs" Brown

Currently, as a Customer Success Manager at Secureworks, I help enterprise clients optimize their use of the Taegis platform by aligning our cybersecurity solutions with their business needs. I focus on enhancing security operations, reducing alert fatigue, and ensuring ROI from their investment.Previously, at Qualys, I managed an $8M portfolio of ASV services, providing advanced technical support and post-sales relationship management. I collaborated with cross-functional teams to resolve complex technical challenges, drive customer retention, and ensure continuous IT, security, and compliance assessments.Key Skills & Experience:20+ years of IT and cybersecurity expertise, including network administration, cybersecurity risk management, and NIST compliance.Managed $35M in assets during my military career in the US Navy, leveraging leadership in both offensive and defensive cyber operations.Proven track record in customer success, technical support, and optimizing multimillion-dollar portfolios.Certifications:ITILSecurity+Network+

Tabitha "Tabs" Brown's Current Company Details
Sophos

Sophos

View
Senior Customer Success Manager
Springfield, VA, US
Website:
sophos.com
Employees:
5273
Tabitha "Tabs" Brown Work Experience Details
  • Sophos
    Senior Customer Success Manager
    Sophos
    Springfield, Va, Us
  • Secureworks
    Customer Success Manager
    Secureworks Aug 2024 - Present
    Atlanta, Ga, Us
  • Qualys
    Enterprise Technical Account Manager (Post Sales)
    Qualys Mar 2023 - Aug 2024
    Foster City, Ca, Us
    The Qualys Cloud Platform gives you a continuous, always-on assessment of your global IT, security, and compliance posture, with 2-second visibility across all your IT assets, wherever they reside. And with automated, built-in threat prioritization, patching and other response capabilities, it’s a complete, end-to-end security solution.
  • Office Of The Secretary Of Defense
    Executive Communications
    Office Of The Secretary Of Defense May 2020 - Jun 2023
    Washington, Dc, Dc, Us
    The scope of this job is classified.
  • Dco-Defensive Cyber Operations
    Equal Opportunity Specialist
    Dco-Defensive Cyber Operations Nov 2018 - May 2020
    - Conducted statistical analysis of trends regarding data (e.g., hiring, barrier analysis), to identify employment or inequitable management practices which contribute to discrimination complaints.- Assisted in implementing and analyzing data to identify trends and patterns in complaints and performance data, reporting findings to management team.
  • Dco-Defensive Cyber Operations
    Lead Risk Management Specialist
    Dco-Defensive Cyber Operations Jul 2017 - May 2020
    - Lead risk management initiative for Defensive Cyber Operations at DISA, accounting for $1.6 million in assets under management, including assessing market risks, credit risks, liquidity risks, structural risks, and reputation risks on behalf of more than 400 institutional clients worldwide. - Instrumental in the development of weekly and monthly risk management reports to senior leadership, including CFO and CRO via Microsoft Office and Access, while also managing full spectrum operations for 3 secure operating domains and a $550K annual budget.- Optimized network operations and capabilities, enhanced infrastructure to ensure compliance with NIST and FIPS requirements, setting up computer networks in one or across multiple locations and configuring computer hardware and software for optimal network communication. - Defined an end-to-end approach for the IT department to transition from its legacy architecture to a modernized IT environment, including identifying key partners across business units and functions and gathering input from both IT professionals and military leaders to develop a plan for implementing the target state for Cyber Protection Teams and the DCO Infrastructure.
  • Dco-Defensive Cyber Operations
    Dco - Communications And Planned Operations Lead
    Dco-Defensive Cyber Operations Jul 2017 - May 2020
    Oversaw the development and implementation of plans to the support, monitoring and sustainment of Information Assurance (IA) capabilities in accordance with DoDIN requirements. - Developed detailed plans for the conduct or support of the applicable range of cyber operations through collaboration with other planners, operators and/or analysts. - Participated in targeting selection, validation, synchronization, and enables integration during the execution of cyber actions. Plan for 26 personnel. - Partnered with the Joint Military personnel to authorize complex Network Tools by identifying gaps and planning new capabilities in accordance with already established policies & procedures.
  • Strikfornato | Naval Striking And Support Forces Nato
    Lead Communications Program Manager - Nato
    Strikfornato | Naval Striking And Support Forces Nato Jul 2015 - Jul 2017
    Oeiras, Pt
    Provided direction and guidance (monitoring progress of corrective actions) to network control center personnel, developing and conducting SATCOM training programs for control center personnel, interfacing with satellite control authorities to effect any requirement adjustments in satellite orbits, payloads, or other parameters, participating in the development and implementation of cut-over of new SATCOM projects and facilities, as well as the development of procedures and tools to ensure most economical use of space and ground resources.
  • Naval Special Warfare - U.S. Navy Seal Teams
    Tactical Communications - Seal Team 5
    Naval Special Warfare - U.S. Navy Seal Teams Mar 2011 - Jul 2015
    Coronado, Ca, Us
    Expertise in comprehensive communications management, spanning spectrum management, LAN/WAN network engineering, endpoint maintenance, vulnerability management, and the lifecycle management of technical debt.The full scope of this job is classified.
  • Commander, Naval Special Warfare Command
    Video Teleconference Technician
    Commander, Naval Special Warfare Command Mar 2008 - Apr 2011
    I performed operations compliance VMWare virtual network RMF including assessment and report generation, test plan development and execution, finding system configuration issues with partners, Scheduling and conducting live agent activity (vulnerability scanning) under direction of Information Security Officer. Calculated risk response for virtual network infrastructure systems according to company process.
  • Commander, Naval Special Warfare Command
    Expeditionary & Executive Communications Specialist
    Commander, Naval Special Warfare Command Mar 2008 - Apr 2011
    Managed and monitor all installed systems and infrastructure (firewalls, switches, routers, application servers, database servers, etc.). Monitored and tested application performance for potential bottlenecks and work with developers to implement those fixes. Maintained security, backup and redundancy strategies. Wrote and maintained custom scripts to increase system efficiency and reduce human intervention time on any tasks. Participated in the design of information systems. Liaised with vendors and other IT personnel for problem resolution. Coordinated maintenance activities with OEMs or IT support Vendors for System upgrades/Patch Management.
  • Us Navy
    Network System Support Specialist
    Us Navy Feb 2003 - Mar 2008
    Washington, Dc, Us
    Responsible for $6.6 million of computer, networking, and telecommunications equipment on 4 classified network enclave in support of 4000 users. Enterprise admin on 3 Windows NT/2003/2008 domains and ALCATEL & Cisco Infrastructure Lead Engineer. Responsible for the maintenance of IT services that include the configuration, monitoring and troubleshooting of systems, hardware and software. This role requires a thorough understanding of the customer's needs and systems architecture in order to meet or exceed current service level agreements (SLAs). The Network and Security Engineer will also participate in developing strategic plans that incorporate network strategies, projects, technologies and procedures.

Tabitha "Tabs" Brown Skills

Leadership Secure Network Architecture Windows Services Information Technology Itil Certified Windows Server Accounting Vmare Linux Active Directory Executive Level Communication Cybersecurity Satcom Windows Sales It Risk Management Operating Systems Computer Network Operations Networking Communication Cisco System Administration Equal Employment Opportunity Spectrum Analyzer Customer Relationship Management Juniper Networks Products Vulnerability Management Microsoft Office Program Management Asset Management Cyber Operations Network Administration Executive Administrative Assistance Portuguese Technical Support Active Ts/sci Clearance Rmf Management Analytical Skills Knowledge Management Project Management Security Windows Deployment Services Tactical Logistics Dod Cyber Warfare Defensive Cyber Operations

Tabitha "Tabs" Brown Education Details

  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    And Lan/Wan Management/Manager

Frequently Asked Questions about Tabitha "Tabs" Brown

What company does Tabitha "Tabs" Brown work for?

Tabitha "Tabs" Brown works for Sophos

What is Tabitha "Tabs" Brown's role at the current company?

Tabitha "Tabs" Brown's current role is Senior Customer Success Manager.

What schools did Tabitha "Tabs" Brown attend?

Tabitha "Tabs" Brown attended University Of Maryland Global Campus.

What skills is Tabitha "Tabs" Brown known for?

Tabitha "Tabs" Brown has skills like Leadership, Secure Network Architecture, Windows Services, Information Technology, Itil Certified, Windows Server, Accounting, Vmare, Linux, Active Directory, Executive Level Communication, Cybersecurity.

Who are Tabitha "Tabs" Brown's colleagues?

Tabitha "Tabs" Brown's colleagues are Jack Ho, Bensam Viswambharan, Zaid M Patel, Cynthia Aguilar, Sanyam Bothra, Sohail Mohammad, Alex Han.

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