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Developed a social media strategy to increase the following of customer company websitesResponsible for daily graphics creation and social media posting on multiple social media sitesResponding to any inquiry made through social media channelsRedesign of existing print materials with updated company information and graphicsBlog creation and implementation on the company website

Writing clear and error-free content for the company website that reflects the company’s voiceConducting high-quality research to make sure that product information, informational pages, and blog posts are accurate and highly detailed.Redesigned the website informational pages using HTML coding and CSSReasonable for curation and copywriting of corporate blogManaging, updating, and adding new products to our current website infrastructure and productsResponsible for graphic design for social media, website, and blog articles.Responsible for updating SEO and working with Google Analytics

Developed a social media strategy to increase the following of the company websiteDesigned the layout, graphics, and written content for monthly newsletterDesigned and implemented new print brochures, flyers, and mediaResponsible for daily graphics creation and social media posting on multiple social media sitesResponded and provided information and quotes to new customersManaged copywriting updates to the existing websiteCreated monthly letter from general manager to existing customers with company updatesRedesigned company branded colors, templates, and logosDesigned and implemented lead generation campaigns

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Verified data integrity and accuracy.Checked accuracy and integrity of contracts and resolved errors.Managed multiple projects simultaneously to aid executive leaders.Produced, distributed, and ensured accuracy of invoices.Supervised administration department with multiple workflows.Oriented newly hired employees by ensuring proper training, and determining position responsibilities and goals.Determined best candidates for job postings through interview processes and delivered offers.Reconciled accounts for customers and vendors through auditing of invoices and contracts.Monitored and ensured compliance of company to KPI variables to meet monthly goals.Prepared documents, reports and presentations using advanced software proficiency.Continually improved methods and procedures for processes.Produced customized reports and customer documents.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Handled multiple projects from project start through delivery by prioritizing needs and delegating assignments.Cultivated and strengthened lasting client relationships.Reviewed processes, identifying areas that required improvement and documenting workflow through Visio.Developed documentation, including diagrams and specifications, to meet project requirements.Managed team members including scheduling with customers and ensuring issue resolutionProvided account reconciliation for customers and vendors through thorough review of invoices and contract terms.