Tabitha Copeland Email & Phone Number

Murfreesboro, Tn, Us

• Collect data; build, upload, and maintain databases for Market Expert, a resource allocation and market share planning tool• Identify necessary data layout and design database to ensure data integrity is captured• Manipulate and preprocess data received from several sources using Microsoft Access, SQL servers and variety of tools• Create SQL and Access queries for research and cleansing purposes• Perform test analysis on data• Investigate and resolve data quality issues and escalate situations according to department processes• Demonstrate ability to manage multiple tasks simultaneously and complete work within allocated time frames• Work with Product Management, Client Services and User Provisioning to ensure clients have up to date access and privileges to multiple databases• Review quality logs to ensure data meets expectation• Communicate with internal teams and external clients to drive results• Attend weekly and monthly conference meetings to ensure that relevant information is relayed to clientele

Franklin, Tn

● Client facing role● Worked with hospital and healthcare facility clients to answer any questions that arise due to the processing of clinical patient data● Used solid communication skills (oral, written, and presentation) and strong interpersonal skills● Utilized Microsoft products such as Word, Excel and Access, as well as Oracle SQL Developer● Reviewed Data Quality Reports and assess error rates for unusual findings● Notified clients of gross discrepancies in data cleanliness and data validity ● Troubleshoot processing errors and errors with raw, flat files● Created user accounts within internal databases● Assisted clients with technical issues● Worked with clients, implementations, and internal staff to resolve problems concerning quality of client data and system delivery issues● Utilized strong analytical and organization skills to ensure all deadlines and sales metrics requirements are met● Orchestrated and managed multiple projects simultaneously without sacrificing integrity of the work performed● Manipulated raw data files, structure language queries, and information management systems to correct oversights in patient data ● Assisted the internal implementation team with identifying the needs of clients pertaining to timeliness and product objectives● Adhered to HIPAA regulations and company code of ethics

Brentwood, Tn

● Ensured process compliance with credentialing policies, state and federal standards● Summarized reports, information and research● Maintained excellent time management and productivity● Conducted files audits to ensure documents are ready for verifications, which requires excellent attention to detail● Verified provider’s current state licensing and DEA licenses● Answered physician/provider questions concerning credentialing requirements and network participation● Participated in special projects, as necessary● Tracked and documented investigations● Administrative duties, which include filing, faxing, scanning documents andmanaging electronic files● Data entry

Masters Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelors In Liberal Arts, History