Tabitha Dye Email & Phone Number

Columbus, Ohio Area

Auto Savers Analyst reviews customer auto applications for modifications concerning life changing events, vehicle repossession, insurance deficiencies, and forbearances. Underwrites auto insurance deficiencies through ACAPS system Updates system terms after receiving signed modification documents from customers .Responsible for underwriting Consumer Mortgage rewrites through ACAPS and Net ox Systems. •Responsible for due diligence.•Performs various job functions and assignments that require detailed knowledge of department procedures under minimum supervision. •Cross-trained to perform various functions in our group. •Receives, classifies, reconciles, interprets, and maintains multiple sources of records, files, and documents.•Provides support to team by handling overflow of inbound and outbound calls on the ACD phone line •Maintains auto savers email inbox, as well as personal email inbox in timely manner•Completes PSON, as well as manually tracks update to make sure PSON updates before closing out file in our MSP system and update PSON excel report •Helps out in writing job processes and job functions and procedures •Provides backup support to team whenever or wherever is needed.

Columbus, Ohio Area

• Was responsible for End of Term process for Consumer end of term Personal Credit Lines •Was responsible for calling customers to discuss End of Term process •Was responsible for adding new Consumer 1st and Consumer 2nd Mortgage applications into Acaps system for rewrite process for customers who accepted End of Term rewrite •Was responsible for due diligence in regards to ordering title, flood, appraisal and hoi dec pages from customers. •Performed various job functions and assignments that require detailed knowledge of department procedures under minimum supervision. •Cross-trained to perform various functions in our group. •Received, classifies, reconciles, interprets, and maintains multiple sources of records, files, and documents in our group. •Handled front end process for our Consumer Home Savers, received new Home Savers Packages, set up files, and prepared any and all letter documentation for Analyst. •Prepared FedEx packages to send customers Home Savers Packages and follows up on tracking package. •Typed Modification Documents and prepares FedEx label for Analyst •Provided support to team by handling overflow of inbound and outbound calls on the ACD phone line •Provided support by following up on vendor work (title, flood, credit reports, appraisal valuations) •Maintained two team email inboxes, as well as personal email inbox in timely manner within a 24-48 hour turn time •Manually tracked and updated daily new file and Modification document excel report •Handled closing out files after our 14 day NOI letter expiration •Imaged files to File Document System after breaking down files •Helped out in writing job processes and job functions and procedures •Closely worked on Validation Report Project for CFPB researching to make sure information matched and was input correctly for our audit •Ran daily pipeline report for Analysts in DRI and Excel for our group •Provided backup support to team whenever or wherever is needed.

Responsible for uploading Purchase Contracts to order through CMSResponsible for responding and uploading Appeal forms to orders through CMSResponsible for running a Unifi Appraisal Deficiency Report dailyAssists in sorting and responding to incoming and outgoing email communication with appraisers and loan officersAssisted in paying and communicating with vendors for our Servicing and RETS invoice systemWorks in CMS, Microsoft Office, Filenet, Lotus NotesServes within a team environment providing support where neededResponsible for maintaining daily queue and communicating within a timely mannerMaintains direct communication between loan officers and appraisers in a timely mannerResponsible for running the Servicing queue and email inbox which handles our foreclosures, REO properties ect.Responsible for running the Loss Mitigation queue and email inbox, and ordering appraisal inspections which handles our home saver department, special properties for bankruptcy ect

Typed up Outside Ohio Title CommitmentsPosted incoming and outgoing debit and credit wire confirmationsTyped all Ohio, Indiana, Michigan title commitment updatesTyped up West Virginia title commitmentsFiledScanned wire confirmationsServed within a team environment providing support where needed

Greeted prospective and current studentsFiled student transcripts and educational formsData entry of College Transcripts in Datatel

Greeted faculty, prospective and current studentsFiled educational documents of students into their permanent filesChecked microfilm for older student educational recordsReceived and sorted incoming and outgoing mailAnswered multi-line phone lineData entry of new student files into Microsoft AccessCreated Excel spreadsheets for Nursing Student Selection ProcessSent and received important student transcripts and other educational recordsServed within a team environment while providing customer service to faculty, staff, current and prospective students

Bachelor Of Business Administration (Bba), Business Forensics And Business Administration And Management, And Human Resource

Associates, Business Management And Forensic Science