Tabitha F. Email and Phone Number

• Growing auto finance portfolio while maintaining a strong yield and low charge off • Managing loan origination, credit review, and customer interview process for approval efforts • Uses credit analysis for approval based upon changing conditions and company goals • Analyze and compile data for review by senior management of loan loss reports to measure portfolio performance • Training new hires and promoted company employees for various roles • Maintain customer and dealer relationships • Maintain compliance with industry regulations to include the FDCPA, Dodd-Frank Act, and other federal and state regulations

• Fully serviced accounts from application process to collections on contracts including insurance claims to include auto, total loss, involuntary unemployment, credit life / accident and health, credit disability and GAP with Resident Agent Insurance license• Grew auto finance and household goods portfolio• Used skip tracing efforts to locate debtors, reviewed repossession/charge off status• Cold Calling, Solicitation and Marketing of new and past customers

• Consumer finance marketing and processing direct and indirect loans• Identified, researched, and resolved billing variances to maintain system accuracy• Processed insurance claims including auto, total loss and GAP• Title processing• Auditing• Moved branch from Buford, GA to Duluth, GA while maintaining routine office procedures

• Designed small business company logos to be compatible with embroidery and silk screen software including but not limited to: Henry County Water Department Cancer Awareness Race, Sky Haven Elementary School, Meadowview Elementary School and Lanier Longhorns Football Spirit Wear• Collaborated with clients including private and public school officials including county, elementary, and middle schools to design and implement swag products and attire• Worked efficiently to adhere to strict time constraint deadlines

• Assisted in customer care and responsible for filling customer orders• Positioned the clothing/hats/bags, etc. for hoop placement for machine preparation• Operated and maintained 1 head and 6 head commercial embroidery machine• Cleaned up and hand sewing to correct mistakes

• Managed direct freight transportation portfolio for owner operator tracking company• Grew the portfolio through companies who needed freight moved from state to state for consumer need• Maintained the maintenance and costs of the mechanics and daily operations

• Dispatched commercial vehicles for work• Managed time for delivery schedules and driver logs for regulated law compliance• Searched for and scheduled freight appointments with freight companies and brokers

• Collections on 30-day net loads• Auditing and compliance for state and federal mandated laws• Company record keeping including billing and tax filing• Responsible for keeping up-to-date interstate and interstate and intrastate semi-licensing• Moved company out of state from Stockbridge, GA to 2 Cynthiana, KY while servicing brokers