Tabitha Franklin Email & Phone Number

Avenel, New Jersey

• Review incoming invoices/check requests/credit card charges and accompanying documentation for accuracy and proper authorization/approval.• Enter vendor invoice, credit cards charges, and homeowner escrow bills in accounting software (reviewing data entry for accuracy and verify proper department/store categories).• Reconcile CIP (construction in progress) after each batch entry to insure all job cost entries have a proper lot number and have been entered correctly.• Identify expenditures where an invoice has not been submitted for processing.•Track subcontractor’s licenses and insurance to insure both remain current.• Track preliminary lien notices and insure proper lien releases are obtained from vendorsprior to payment.• Monitor and reconcile contractor retainage accounts.• Create and review contracts for homeowner repairs and correspondingdisbursements.• Reconcile credit card statements and open payables after each check run.• Match voucher portion of A/P checks with bills, obtain authorized signatures and file voucher portion.• Maintain department schedule by maintaining calendars for employee personnel; arranging meetings, conferences, teleconferences, and travel.• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.• Maintain customer confidence and protects operations by keeping information confidential.• Prepares reports by collecting information.• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.• Keeps equipment operational by following manufacturer instructions and established procedures.

Parsippany, New Jersey

• Evaluate and document information systems internal controls, identifying weaknesses and developing cost effective recommendations appropriate for the company.• Consult with management on a proactive basis to help ensure controls are included in new systems or processes as they are developed.• Evaluate operational effectiveness and efficiency of business processes as they relate to information systems technology.• Prepare draft report of audit findings and communicate results of audits or special projects tomanagement.• Maintain technical competence in auditing, information systems, and accounting policies andgovernment regulations as they relate to business processes being reviewed.• Assist financial audit staff in integrated audit techniques including design, development and execution of CAATs.• Assist management in the development of audit procedures including audit programs for the various information systems technologies utilized by the company.• Assist management with special projects or investigations.• Perform information systems, operational, internal control, corporate compliance, and SOX 404 audits.• Develop (CAATS) computer assisted audit techniques to increase audit coverage, efficiency and effectiveness.

Edison, Nj

• Determine member eligibility and verify the appropriateness of service levels.• Manage the denial and appeal process.• Confirm utilization of the closest medical provider of services.• Assist with standing order recertification.• Audits whether provider billed for previously cancelled trips and/or was paid for trips that did not occur.• Review a variety of utilization and billing records to identify unusual and/or suspicious patterns ofutilization and billing.• Investigates all issues to confirm the actual utilization to report to senior management; the need to address abusive or fraudulent situations.• Recording and investigating complaints, initiating corrective actions, and responding to complaints inwriting.• Responsible for collecting and monitoring driver, provider compliance information, and sending outnotices when updates are due.• Responsible for confirming and coordinating standing order trips with health care facilities and providers who have a large number of Medicaid clients requiring frequent transportation services (nursing homes,& dialysis clinics.

Athens, Georgia

• Perform data entry of all new enrollments and update information to existing enrollment.• Verify accuracy of all information entered.• Post initial entry fees, act as liaison to other staff in tracking, maintaining, and verifying enrollment.• File hardcopy and electronic claims to various insurance companies.

Athens, Ga

• Prepare daily deposit, payroll, and submit paperwork to home office for review.• Supervise employees engaged in sales work, taking of inventories, reconciling cash with sales receipts,keeping operating records and preparing daily records of transactions.• Order merchandise from Golden Valley Farms and Mclane Company to prepare requisition andreplenish merchandise on hand.• Check in vendors for daily stocking of shelves.• Formulated pricing policies on merchandise according to requirements for profitability of storeoperations.• Totaled price and tax on merchandise purchased by customers, using a cash register and calculator.• Interview, hire and train new employees.

Athens, Ga

• Processed orders for gift cards, and DVD players for the Bank of America Inbound Call Center.• Resolved customer complaints and requests for refunds, exchanges and adjustments.• Trained new employees on the telephone system for Bank of America redemption campaigns.

Iselin, Nj

• Performed AR duties on the SMS and AS400 computer systems for area hospitals.

Augusta, Ga

• Performed Reconciliation of claims for Medicare, Medicaid, RR Medicare, Blue Cross & Blue Shield of numerous states and other commercial insurance carriers as well as workers compensation claims.• Claims supervision of several out of state accounts.• Responsible for corrections of all claims rejected by the carriers and HBOC.• Processing and filing of all secondary claims, posting of payments, and correspondence.• Data entry, verification of patient information, and insurance eligibility for electronic and paper claims submission.• Claims inspection for carrier guidelines and specifications.• Creating memos, posting accounting entries, documentation of accounting histories and follow up of claims status and billing information.

Woodbridge, Nj

• Re-priced Automobile accident claims for NJ Personal Injury Protection Insurance Insurance.• Update new provider and new patient information onto company wide database system.• Log medical claims for R.N.s review.

Executive Secretarial Program

High School Diploma, College-Based Courses