Tabitha Griffiths Email & Phone Number

Chatham, Kent

This is my own business which has been open to the public since October 2011. Bewitched offers pole dancing, aerial silks and fitness classes to the public. • I increased business revenue by 50% from my 1st to 2nd year. I hit my best revenue in the winter 2020 before COVID hit.• COVID 2020 brought all new business hurdles. Being closed for ¾ of the year was devastating to business; when lockdowns finally ended May 2021, it took about a year to get back on our feet.• During the time between 2020 – 2021, I pivoted my business to be all online until we could open again. I kept in touch with clients online to let them know of our new online class schedule and how to get involved, sent marketing via email and social media, kept a thriving facebook community to help clients through the mental side of lockdowns.• I am confident in setting up and using ZOOM. I regularly teach weekly classes via ZOOM, and then send out access to a recording to clients who have signed up to class.• Creating content and promoting services via social media platforms• Using a booking system via Go Team Up and Excel CRM to keep track of clients and marketing• Sending out regular email campaigns via Mail Chimp to inform clients about new classes and events.• I am great at sales! When a new client enquires about my classes, I will ask about their experience and put any worries they may have at ease. They will then book into a taster class. My conversion rate for sales into my regular classes at my taster classes is above 80%.• Handling all incoming and outgoing calls, answering emails and messages efficiently and professionally.• Great at event management and organisation• Ensuring new and existing clients have the best possible experience in my classes. • Great customer service skill. Maintaining great working relationships with my clients – this has led to a lot of my clients being with me for years. My longest client has been with me for 8 years.

Kings Hill, England, United Kingdom

• Opening and closing the gym – pool tests, music, equipment• Introducing new clients to the gym, welcoming them, showing equipment, and writing a personal plan to get them started• Planning and delivering gym classes to a variety of fitness levels and ages• Taking the young teens after school fitness class – designed my own games around fitness to keep it fun and interesting• Keeping the gym floor clean and tidy• Selling personal training packages• Planning and delivering personal training sessions

Maidstone

SAES are a fast growing company within the security industry. They provide many forms of electronic security, from intruder alarms to biometric access control, to time and attendance and CCTV.I currently work at SAES, working as an administrator. Some of my roles include:- Ensure that the sales team is supported through chasing quoted clients- Conduct regular internal audits and meetings to ensure ISO:9001 external audit is passed- Creating and typing policy and procedure documents- Sorting and analyzing years of client data to produce call lists to generate more business- Taking a landed quote from sales and preparing it for installation. Liaising with the client for booking, and head engineer for part ordering and engineer scheduling. - Ensuring all products and software's are ordered for a job- Raising purchase orders- Ensuring all work gets passed to finance with correct information for invoicing- Creating reports and placing these for easy access in our booking software- Calling clients to confirm bookings and ask for feedback- Keeping our system price lists up to date- Keep track of item returns- Check invoices against quoted prices- Maintaining the non-conformance spreadhseet for analysis and improvement- Typing and creating documents- Personal assistant work to the Managing Director- Attending trade and business shows to help increase our brand awareness- Type minutes of the meeting for all operations meetings

Maidstone

Administrator for Home Group - a housing association which provides housing as support to vulnerable groups of society. My role includes:- Purchasing orders using Home Groups purchase order system for services in our area- Ensuring purchases are value for money- Booking travel and accommodation for colleagues in our area- Researching and booking meeting and conference venues- Organizing paperwork and reports for meetings- Taking the minutes at important monthly meetings- Assisting management with important events including recruitment drives and interviews- Being involved with a Human Resources peer group to improve company functions across the region- Answering telephone calls and emails promptly and dealing with any requests quickly and efficiently

Bachelor Of Laws (Llb), Law, 2:1

Particularly enjoyed my 2nd year module - Professional Work Based Learning. This involved working in the University Law Clinic - working.

Education record