Tabitha Kamau Email and Phone Number

Maintained accurate and up-to-date records for smooth handovers.Kept reception area clean and neat to give visitors positive impression of the company.Answered and helped resolve enquiries from clients, vendors and general public. Oversaw office supply orders and replenished stock for staff use.Managed calendars, strategically scheduling appointments to maximise availability. Provided clerical support to company employees, including copying and file management. Created agendas for meetings, prepared materials and took detailed notes. Coordinated incoming and outgoing packages and mail to facilitate distribution. Completed customer orders with speed and accuracy. Consistently arrived at work on time and ready to start immediately.Used administrative skills and Wrote professional letters, memos and emails for internal and external business communication.Received payments for shipping services and updated

Managed a total of 5 store branches. Facilitated the transition from Flormar to the now Fancy boxy brand.Managed daily sales department management meetings to plan and discuss daily prospecting targets and activities.Ensured daily sales met process guidelines and appropriate payments, activations and documents were presented on time.Created seasonal sales plans with varying stock and promotional strategies.Observed activities of competitors to improve selling strategies.Oversaw logistical operations to manage safe delivery, storage and sale of goods.Increased service standards on shop floor by improving staff accessibility and confidence applying selling techniques.Drafted monthly sales report to submit to management.Evaluated products to select mix meeting current customer demand.Assisted with infection control through social distancing and PPE wearing.Managed daily sales department management meetings to plan and discuss daily prospecting targets and activities.Ensured daily sales met process guidelines and appropriate payments, activations and documents were presented on time.Created seasonal sales plans with varying stock and promotional strategies.Observed activities of competitors to improve selling strategies.Oversaw logistical operations to manage safe delivery, storage and sale of goods.Increased service standards on shop floor by improving staff accessibility and confidence applying selling techniques.Drafted monthly sales report to submit to management.Evaluated products to select mix meeting current customer demand.Assisted with infection control through social distancing and PPE wearing.

Managed staff discipline by coordinating break periods and monitoring schedule adherence.Maintained brand identity, verifying visual and grooming.Managed stock levels to maximise sales opportunities.Resolved complaints to achieve full customer satisfaction.Redesigned store layouts to improve customer flow maximising footfall opportunities.Retained knowledge of current and new stock to resolve staff and customer queries.Trained team to upsell products and navigate POS systems.Updated pricing and promotions to fulfil store goals.Performed risk assessments and security checks to comply with health and safety legislation.

Demonstrate consistent adherence to company's regulations and protocols.Managed and controlled inventory control.Carried out skincare consultations.Built brand awareness of makeup products at every opportunity.Taught new staff application techniques.Practiced up-selling so as to increase sales and surpass set targets.Built long-term relationships with customers and generated referrals from existing customers. .Organised displays to encourage customer purchases.Achieved and at times exceeded sales targets in line with client growth across all products and services.preparing floor for promotional events.Collaborating with team members to ensure highest level of customer service is provided to all customers.Built relationships responding to customer inquiries on beauty products to enhance sale volumes.Educating customers on ideal beauty products fit for their coloring, skin-type and facial shape by providing facials on site and giving demonstrations to groups.Preparing reports on returned and / or damaged beauty products.

Ensure that the public is well informed about the make up and fragrance products.Attending the monthly company business retreat to discuss business progress.Reporting to the regional manager of the market performance of the product.Maintaining company image at all times.Inform customers of ongoing promotions.