Tabitha Kerr Email & Phone Number

As part of Cigna's health services organization Evernorth, work across business areas to expand multi-year Care Delivery strategy, balancing internal and external needs.• Partner cross-functionally to generate strategic recommendations surrounding expansion opportunities, both through internal acceleration and external partnership• Provide project management and coordination support for high-value strategic initiatives guiding them from planning to implementation• Role expanded Q3 2021 to lead additional team members added to expand capacity and scope

Solution Line Communication Lead, managing team responsible for partnering with Internal Communication to design and execute on each Solution Lines’ internal communication strategy. Act as consultative "embedded journalists" who recommend creatively meaningful tactics, help craft messages that inspire employees, connect & cross-share across areas, and promote opportunities for transparency.- Lead using Change Management principles - Create communication strategy taking into account organization and matrix partner needs- Design and Coordinate large forum meetings (town halls, open mic sessions, etc.)

- Investigate and document key ‘points of intersection’ to identify needs and potential conflicts with content and/or timing of releases - Review business workflows and identify impact of project changes to downstream partners - Develop change management (CM), communication, and training strategy for Product and Operations staff and other stakeholders - Examine potential project roadmap impacts driven by key business and operational partner feedbackProsci Change Management Certified

Product Operations Super User leading: business requirements engineering, needs assessments, gap analysis, technology evaluation, and conceptual design for key strategic enterprise projects.

Product Manager for Global Health and Wellness services.

Business owner of: Lifestyle Management Programs (Health Coaching), Global Health Assessment. Supported new product innovation from market assessment to strategic design through development and validation. Partnered with multiple stakeholders to drive enterprise alignment and ensure the value proposition is agreed upon and realized. Drove business planning, internal communication, conducted competitive and market research and gained executive leadership approval.

Acted as team leader and role SME. Trained new hires joining team and also created training materials. Attained first hand Operations knowledge and learned how we support individuals through our front line interfaces. Gained strong knowledge of Operations systems and their connections to eligibility and larger processes.

•Developed future growth and program development plan for Franklin College •Developed European graduate program industry analysis•Conducted research (archive, internet, face-to-face)•Created presentations of collected data for small groups and annual Board of Trustees meeting

•Developed competitive profiles of specific product competitors (focused on international competitors)•Created and gave presentations to business partners and VPs•Assisted event planning (50th Anniversary Event 15,000+)•Database creation for volunteer information (250+)•Conducted research (archive, internet, face-to-face)

Bachelor'S Degree, International Communications

International Communications