Manage projects, determine project standards are met, schedule and facilitate meetings for project status, execution, deployment, and closure.Manage a crew of up to 10 teammates.Prepare accurate estimates for residential roofing and construction projects, including material and labor costs.Developed 5 weekly blogs on socialmediaplatforms; Increased website traffic by 30%.Ensure that the team, manufactures, vendors, and stakeholders are held at a level of responsibility when things go right or wrong with a project.Built a practice of self-reflection, lessons learned exercises, encourage team members to contribute their suggestions for areas of improvement, to minimize the risk of mistakes happening again.

Worked on all facets of accounts receivable: billing, claims corrections, reconciliation, payment posting, refund/credit balances, customer service, maximized patient satisfaction, and profitability.Reviewed claim information to ensure accuracy, imparted clear feedback to relevant areas regarding claim errors and/or denials, provided cross coverage for areas not primarily assigned as necessary, to ensure operational efficiency.Insurance appeals to meet respective deadlines and support team and collaboration efforts to ensure the bottom line of the organization.Validation of all correspondence relevant to daily operations, provided guidance with technical computer/software; reviewed and performed qualitative analysis of comprehensive data relating to patients and trajectories of care.Managed high dollar/complex medical claims. Handled internal grievances, appeals and denial resolution. Responsible for payment posting, write-offs, adjustments, reconciliation reports, EOB review. Coached team professionals on company processes while managing employees to achieve maximum production.

Worked with individuals, groups, couples, and family populations’ in-person and virtually through telehealth to ensure 600 direct and indirect clinical hours as mandated by the state of Missouri.Implemented policy and patient intake initiatives. Facilitated psychoeducational and support group sessions, along with case management development and implementation of therapeutic treatment plans.Pinpointed and resolved problems in various fields or specialized areas respective to facility policy and direction.Examined data to identify trends, problem solve, ensure compliance and data integrity.Utilized statistical methods to analyze information and develop solutions to business problems.Advised leadership on findings and best practices to ensure resolution.Deep dive clinical documentation analysis and training.Testing and redesign to ensure documentation accessibility and best practices to ensure patient centered care.

Identified care needs of at least 25 cases per month and coordinated responses based on physician advice, insurance limitations, and procedural costs.Partnered with physicians, social workers, activity therapists, and nutritionists to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.Partnered with physicians, social workers, activity therapists, and nutritionists to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.Reduced care costs by 7% without sacrificing quality through effective service coordination and multidisciplinary collaboration.