-Leads national client management team of 30+ accountable for front-end performance improvement and budgeted financial improvements across 3,000+ clinics -Drove the development and implementation of a customer-centric methodology and approach for results-oriented solutions -Provides strategic expertise resulting in a 50% decrease in preventable denials, 75% improvement in unreconciled appointments and 50% improvement in charge lag for national account

-Successfully analyzed client’s critical business requirements, identified deficiencies and potential opportunities, and developed solutions for increasing collections and business performance. Potential revenue of $500,000-Performed financial analysis including AR review, aging review, payor mix, and key metric baseline to optimize performance in ancillary and provider practices-Developed strategic relationships across cross-functional teams and with diverse individuals at all levels of client and internal organization

-Lead consultant on international client account responsible for delivering all contractual deliverables on time and budget resulting in additional business-Developed change control programs and governance structures leading to increased clinician adoption and stakeholder buy-in-Consistently developed additional sales leads-Created a CMIO focused toolkit for deployment across national consulting group to generate additional leads by increasing credibility with leaders-Facilitation of multidisciplinary workshops resulting in interdepartmental consensus on future state workflows-Led teams in project management and innovation-Performed business presentations and consultancy to client’s executive leaders and provided key recommendations based on data findings