Tabitha Lowe Email & Phone Number

o Head the interviewing, hiring, onboarding, and offboarding processo Manage training program and implement new procedures to increase effectivenesso Develop and coach new managers in training on administrative duties, problem prevention, and critical thinking skillso Resolve guest issues and team member conflictso Schedule a team of 30 within budget constraints according to weekly sales forecastso Spearhead contests and games to increase sales, as well as promote leadership and teamwork o Boosted guest satisfaction and efficiency by targeting KPIs and redirecting focus to our core valueso Generate and convert special event catering leads, as well as submit proposals and customized menus individualized towards the group o Monitor and maintain production levels daily according to sales trendso Maintain the petty cash balance, reconcile invoices daily, and maintain and monitor store log to ensure seamless communications between the management teamo Coordinate live music and entertainment, as well as promote special events through social media

Raleigh-Durham, North Carolina Area

o Project managed 7+ events simultaneouslyo Operated as the on-call IT support lead for our officeo Networked equipment in multiple halls to a centralized server and provided on-site IT and AV technical support for 50+ staff across multiple departmentso Implemented and administered advanced Microsoft technologies for faster formatting though Excel Macros and Microsoft Accesso Utilized WordPress to maintain website content for five Gainesville office brandso Created event schedules for 300+ teams ensuring appropriate time restraints were met to prevent coach and athlete conflictso Utilized Salesforce to facilitate schedule changes efficiently, while working closely with both clients and the registration department to ensure accuracyo Established and confirmed over 2,000 registrations for events, as well as monitored and maintained registration paymentso Utilized project management programs, such as Smartsheet, to keep current records of staff, hotel assignments, and flights for eventso Booked flights and travel arrangements for 50+ staff members and judges with varying needso Implemented company policies, technical procedures and standards for preserving the integrity and security of data and reportso Alerted department heads of changes in lineups or unavoidable delays during the event and provided resolutions if schedule changes were required o Oversaw equipment management, maintenance, storage, and inventoryo Prepared and distributed customized schedules for various departmentso Established operational objectives and work plans, as well as delegated assignments to event staffo Maintained organized documentation of all scores, results, changes, and necessary system updates for eventso Supervised new staff on multiple scoring program functions and data entry methods