Pre-openingmeet and greet guestssitting guests in dining roompresenting menus to guests.Taking food and drinks orderoperating micros POSSetting tables, and ensuring side stations are fully stockedpreparation of all drinks, including cocktails.coffee machine calibration.maintaining clean barstocking up and inventory managementpreparation of teas, coffee and mocktailsOperating coffee machine.

operated microsOrdering food stuffs from suppliersopened and closed the coffee shopprepared end of day financial reports and banked cash sales.coffee machine calibration, and replenished stocks, syrups.inventory management, through weekly and monthly counts.Increasing profit margin through cost cutting .minimizing losses through use of fifo.prepared all types of coffees, juices and teas.salads and sandwiches preparations.

Receiving merchandiseDisplaying merchandiseordering inventorypunching merchandise using scannerlabelling merchandise, putting and adjusting priceTransacting cash and card paymentswrapping and packing merchandiseEngaging customersproviding excellent customer servicehandling queries and resolving complainsfollowing up, aftersale servicemaintaining clean shelf and floor.Actively upselling and onselling following up Fifo procedures to reduce wastage

Substantiates applicants' skills by administering and scoring tests.Schedules examinations by coordinating appointments.Welcomes new employees to the organization by conducting orientation.Provides payroll information by collecting time and attendance records.Submits employee data reports by assembling, preparing, and analyzing data.Maintains employee information by entering and updating employment and status-change data.Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.Maintains employee confidence and protects operations by keeping human resource information confidential.Maintains quality service by following organization standards.Maintains technical knowledge by attending educational workshops; reviewing publications.Contributes to team effort by accomplishing related results as needed.

Welcoming guests,genuinely acknowledging them .Maintaining cleanliness in reception area,ensuring all electron in equipments and computers are working.Receiving and making calls to various department in hotel.Making hotel reservations online ,through the phone to guests.Following up and our guests inquiries through the room attendants and runners.