Tabitha Maxwell Email & Phone Number

Victor, Ny, Us

• Frontline in handling leads for both new prospects and existing accounts• Recommends products, quotes, negotiates pricing, and closes deals• Solves customer issues using available Newtex resources• Solicits new business via outbound calls, emails, and trade shows• Solves order or product issues collaboratively with Newtex colleagues• Actively uses and maintains Zoho CRM database of leads, prospects, opportunities, and accounts• Adjusts discount levels and pricing for products• Uses MS Excel to analyze trends, pricing, sales shortfalls, and demand growth in an effort to meet and exceed goals• Keeps abreast of industry conditions and reports when necessary• Advises manufacturing of specific order requirements and keeps customers informed of delivery dates and/or issues•1-2 weeks of travel per year for visiting customers and/or attending trade shows

Victor, Ny, Us

• Frontline in handling leads for both new prospects and existing accounts• Recommends products, quotes, negotiates pricing, and closes deals• Solves customer issues using available Newtex resources• Solicits new business via outbound calls, emails, and trade shows• Solves order or product issues collaboratively with Newtex colleagues• Actively uses and maintains Zoho CRM database of leads, prospects, opportunities, and accounts• Adjusts discount levels and pricing for products• Uses data to analyze trends, pricing, sales shortfalls, and demand growth in an effort to meet and exceed goals• Keeps abreast of industry conditions and reports when necessary• Advises manufacturing of specific order requirements and keeps customers informed of delivery dates and/or issues

Victor, Ny, Us

• Receives purchase orders, checks for pricing accuracy, corrects discrepancies,enter orders into Syteline ERP, and confirms orders with order confirmations• Assists the Sales team with order estimates or pricing inquiries as necessary• Responsible for all export documentation, shipping information accuracy(weights and dimensions), required certifications of origin and authenticity• Receives and investigates customer complaints with Quality team• Collaborates closely with shipping and logistics team in arranging shipping,tracking orders, and correcting issues arising from shipment• Identifies pricing issues to Sales team and makes recommendations based onorder history and comparable situations• Solves problems and answers questions from customers related to orders ororder issues; Engages experts when required• Uses and maintains Zoho database of prospects and accounts• Advises manufacturing of order requirements and shipping details• Consistently and professionally delivers excellence and superior customerservice to each and every customer• Responsible for maintaining specific customer relationships, as assigned by thesales manager• Responsible for accurately processing and delivering customer invoices• Invoicing• Key Account Management

Bachelor Of Science, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General