Tabitha Ngure Email & Phone Number

Kenya

Doha, Qatar

• Receive and process reservations via phone & email
• Input reservations accurately into restaurants reservations(Sevenrooms)
• Confirm reservations with guests
• Enhance guest satisfaction by offering personalized recommendations, promoting special offers and suggesting additional services
• Communicate effectively with the restaurant staff regarding reservation details,special requests and guest preferences
• Maintain accurate records of reservations, cancellations and no-shows

Doha, Qatar

Restaurants reservations.-Handling all F&B inquiries through phone and emails-Handling group inquiries and bookings for F&B outlets, prepare offers and contracts for groups-Giving advice and recommendations on food & beverage choices to customers while making offers-Possessing full and accurate information about all F&B outlets, promotions and special.

Doha, Qatar

• Take incoming orders from guests via phone,in person and email
• Provide menu information,suggestions and answer questions about dishes
• Enter orders into Micros
• Coordinate with Kitchen & service staff to ensure timely delivery of orders
• Upsell additional menu items or promotions as appropriate
• Handle special requests or dietary restrictions from guests

Doha, Qatar

• Greeting and seating guests
• Taking food and beverage orders
• Brewing Coffee and preparing beverages such as mocktails and smoothies
• Serving meals and drinks
• Handling payments and transactions
• Cleaning and maintaining the restaurant

Doha, Qatar

-Preparation and presentation with detail of beverages both hot and cold to the guests as well as service of food and beverages with excellent customer service following the rules of service.

Nairobi County, Kenya

Internship

Kenya

Hotel Management Internship

-Did Passport/travel documents verification,passenger profiling as well as screening of luggage.