Tabitha Pitre-Ramos Email & Phone Number

Reading, Pa, Us

Distributor and OEM Partnership Management:• Orchestrated successful management of international distributor networks and OEM relationships, fostering collaborative and mutually beneficial partnerships.• Ensured alignment with organizational goals and sustained growth across diverse markets.Academic Sales Strategy• Formulated and executed targeted academic sales strategies, leveraging deep industry knowledge, and understanding of academic institutions' needs.• Drove efforts to establish the company as a trusted partner in the academic sector.Marketing and Sales Planning• Orchestrated detailed marketing and sales calendars, ensuring alignment with overarching business objectives.• Coordinated cross-functional efforts to optimize promotional activities, product launches, and sales campaigns for maximum impact.Forecasting Expertise• Demonstrated proficiency in forecasting methodologies to anticipate market trends and align sales strategies with future demands. Applied data-driven insights to optimize inventory management and enhance overall sales performance.Distributor Training Webinars:• Played a pivotal role in organizing, creating, and executing distributor training webinars. Enhanced product knowledge and sales skills among international distributors, contributing to improved performance and market penetration.

Greater Philadelphia Area

Territory Management:• Successfully covered the NJ and PA regions, representing a diverse portfolio of leading brands including Beckman Coulter, Eppendorf, Biotix, Labnet, Gilson, and Zymo Research.• Managed comprehensive product lines, ensuring optimal market penetration and client engagement.Forecasting and Sales Strategy:• Spearheaded territory forecasting initiatives, leveraging market analysis and customer feedback to anticipate demand trends and align sales strategies accordingly.• Developed and executed effective sales plans to meet and exceed revenue goals for assigned product lines.Customer Relationship Development:• Established and nurtured relationships within academic cell centers and storerooms, cultivating a strong presence as a trusted advisor in the life sciences community.• Collaborated closely with area biotech and pharmaceutical companies to understand their specific needs and deliver tailored solutions.Brand Representation:• Effectively represented multiple brands, ensuring in-depth product knowledge and the ability to articulate value propositions to diverse clientele.• Conducted product demonstrations and training sessions to enhance customer understanding and drive product adoption.Market Expansion: • Identified and capitalized on opportunities for market expansion, driving brand visibility and increasing market share within the NJ and PA territories.• Collaborated with cross-functional teams to align strategies with overall company objectives.Collaboration with Manufacturers:• Maintained strong relationships with manufacturer partners, ensuring a seamless flow of information and support.• Worked closely with manufacturers to enhance product positioning and support marketing initiatives.

Sales Team Leadership: • Pioneered the establishment of a successful sales team, building it from the ground up to achieve and exceed set sales targets.• Implemented effective recruitment, training, and performance management strategies to cultivate a high-performing and cohesive sales force.Territory Expansion:• Led the team in expanding market reach and territory coverage, identifying, and capitalizing on lucrative opportunities for growth.• Developed and executed strategic sales plans to increase revenue and market share.Customer Service and Technical Support Management:• Simultaneously managed both customer service and technical support departments, ensuring seamless coordination and alignment of customer-centric activities.• Implemented streamlined processes to enhance customer satisfaction and resolve technical issues promptly.Cross Functional Collaboration:• Collaborated with cross-functional teams, including marketing, product development, and logistics, to align sales strategies with overall company objectives.• Facilitated effective communication between sales, customer service, and technical support to enhance customer experience.Training and Development:• Implemented comprehensive training programs for the sales team, customer service representatives, and technical support staff.• Fostered a culture of continuous learning to keep the team abreast of industry advancements and product knowledge.Performance Analysis:• Implemented key performance indicators (KPIs) to assess and analyze the effectiveness of sales, customer service, and technical support initiatives.• Utilized data-driven insights to make informed decisions and drive continuous improvement. Strategic Planning: • Developed and executed strategic plans to align the sales, customer service, and technical support functions with overarching business goals.• Adapted strategies in response to market dynamics and emerging trends.

Responsible for sales trainings for third party external distributors.Travel to trade shows to represent the company, generate leads and ensure those leads are converted into sales. Travel to laboratories at various organizations and companies to promote products.Responsible for the quoting of all non catalog bulk filled products and custom services.Responsible for following up with all potential customers via phone and e-mail.Built and maintained an Excel based tracking file for sales tasks such as calls and customer follow up.Managed the relationships with international clients to ensure total customer satisfaction.Responsible for all targeted marketing campaigns done via e-mail.Responsible for new promotional ideas.Responsible for assisting our international distributors in promoting our products abroad.

Responsible for customer service, duties included taking orders, answering customer queries, problem solving and providing detailed information on all products. Responsible for all paperwork accompanying international shipments for customs purposes, including filing SED and Health Certificates with the USDA.Responsible for the collection of all debt for past due invoices. Responsible for the billing of all projects for Monoclonal Antibody Production Department.Manage and maintain company website.