Develop communication strategies
. Assist in developing promotional advertising material and products. 
Monitoring and controlling the production process until its completion. 
Help develop marketing strategies to reach out to our targeted audience. Communication with the customers to take satisfaction surveys and product quality control
. Assist and take care of the customers, and claims related to product quality, delivery delays, and others. Manage internal communication between employees and managers.

Collaborated with a team of over 10 drivers to optimize route planning and maximize profitability. Proactively monitored deliveries, swiftly resolving any logistical issues to ensure customer satisfaction. Efficiently managed customer inquiries within a fast-paced dispatching center, effectively addressing their needs. Demonstrated strong conflict resolution skills by mediating between drivers and management when conflicts arose. Prepared accurate financial reports as required. Fostered partnerships with Yelp (Eat24), Grubhub, and Menufy coordinating orders and providing support for the customers using their systems. Utilized tracking systems to identify the most efficient drivers and arrange bonus payments accordingly.

Creating marketing strategies and campaigns, developing advertising for the company's presence in fairs, and exhibitions. Building and motivating the company's team. Carry out the necessary studies to improve existing and new products, always aiming to better serve the end consumer and increase sales.Operates in the purchasing area, accumulating the management role in both areas.

I participate in several marketing actions, with the aim of promoting and placing the company in the main media chanels.

Acting directly in sales expansion, including mainly potential customers with high product rotation.

I worked as an administrative assistant, untangling all the bureaucratic and administrative aspects, and maintaining direct contact with banks, suppliers, and customers.

I started in the company as a production specialist, dealing with all the steps from the manufacturing process to distribution. Being responsible for the team production and working as a team to maintain quality of service.