Supervisor
Current• Trained, scheduled, and supervised front-line staff, including cashiers, cooks, and servers.• Provided guidance, coaching, and performance feedback to team members.• Monitored employee performance and address any performance issues or concerns.• Ensured exceptional customer service by setting high standards for staff interactions with customers.• Handled customer complaints and resolve issues promptly and professionally.• Oversaw daily restaurant operations, including opening and closing procedures.• Ensured that food safety and sanitation standards are consistently met.• Managed inventory levels and order supplies as needed.• Monitored food quality and presentation.• Processed customer transactions and maintained accurate cash handling procedures.• Helped with cost-control measures to maximize profitability.• Ensured that the restaurant complies with all health and safety regulations.• Enforced company policies and procedures, including cleanliness and hygiene standards.• Conducted regular inspections and audits to maintain quality standards.• Fostered a positive work environment and team spirit.• Provided training and development opportunities for staff members.• Recognized and rewarded exceptional performance.• Prepared and submited daily, weekly, and monthly reports to management.• Reported any maintenance or equipment issues to the appropriate personnel.
