• One on one care for elderly patients• Medication management, meals, cleaning, and activities to help with loneliness

Exceptional customer service in person and phone, mentoring new employees, cash management, vin verifications, processed paperwork associated with retail auto sales, printing daily reports, maintaining deal jackets, assisted with auctions, contacted financial companies regarding contracts, and title work.

• Identified lucrative leads, built relationships with new clients, upsold services, increasing business developments• Cultivated and developed customer relationships to enable sustained revenue growth and explained how their policies to eliminate uncertainties• Prepared quotes for potential clients, upselling special packages• Assisted employers and individuals to fulfill their requirements for car, renters, homeowners, health, and supplemental insurance product• Promoted policies to boost financial health• Coordinated benefits to ensure there are no gaps in coverage• Acquired new business and drove revenue streams by providing cutting-edge services to clients• Excelled in customer service by assisting with homeowner, renter’s, auto claims • Took payments, vehicle swaps, provided evidence of insurance • Scheduled insurance reviews to match policies with the insured• Represented a book of business for multi lines to include car, renters, and homeowners• Utilized an application to find the best rates• Compiled quotes for current and potential clients to select• Communicated with current clients 60-90 days ahead of renewal with their increase/decrease in premium for transparency • Provided evidence of insurance upon request

This was more of a hobby where I was paid to create beautiful homes for our members in the Denver Metro area.

• Formed and maintained relationships with injured worker, treating PA, PT, OT • Made in person visits to treating health care providers for inspection• Worked alongside several insurance companies due to having clients in multi states• Experience with monopolistic workers’ compensation states• Kept abreast of workers’ compensation laws in each state• Teamed up with adjusters to ensure effective management for medical and indemnity claims• Effective setting claim reserves in collaboration with insurance carrier• Scheduled claim reviews to ensure each claim was being handled in the most efficient manner• Collaborated with private investigators to monitor injured workers to ensure compliance to reduce/eliminate workers’ compensation fraud• Analyzed injury trends to distinguish best safety practices• Reviewed billing with TPA to confirm correct codes were being assigned• Formed and maintained relationships with treating physicians• Designed safety plans and cost containment programs in conjunction with OSHA regulations• Maintained safety policies, procedures, and practices• Conducted presentations using power point to provide illustrations and graphs to communicate OSHA’s complex safety concepts in layman’s terms