Tabitha Tatum Email & Phone Number

Florida, United States

Florida, United States

• Counsel clients on the terms of client responsibility and payment options.• Deliver exceptional customer service on inbound and outbound collection calls and maintained calm andprofessional demeanor.• Research accounts and completed due diligence to resolve client questions and complaints.• Oversee notification process to ensure past due clients are receiving notifications in accordance withDSHS client responsibility metrics.• Maintain records on the status of unpaid accounts, inactivations due to non-payment, and reactivations.• Support other collections team members as necessary, and work collaboratively with outsidedepartments.

Tallahassee, Florida, United States

Tallahassee, Florida

• Provided information to businesses to make accurate determinations for the purposes of processing business tax registrations.• Provided education, registration assistance, and resolved tax issues for taxpayers to assure past, current, and future compliance with tax laws administered by the Department.• Recommended and assisted in developing business process improvements within the guidelines of the administration's Strategic Plan.• Established contact with and provided information as requested to Clerks of the Court, attorneys, sheriffs and taxpayers or their representatives via phone, fax and email.• Reviewed customer account history for compliance using SUNTAX• Conducted research, interviews and investigations for information pertaining to alleged criminal taxviolations.• Requested and reviewed taxpayer financial documents in order to provide them payment plan options.

Bachelor Of Business Administration - Bba

Associate Of Arts - Aa, Accounting

High School, General Studies