Operations Coordinator & Creative Education Programme Manager
At Heatherwick Studio, I divided my time between the roles of Operations Coordinator and Creative Education Programme Manager. My key responsibilities included:- Providing personal assistance to the Finance & Operations Director and Communications Director, managing their calendars, coordinating meetings, overseeing communications, and delivering comprehensive administrative support.-Facilitating the project management of our internal building refurbishment by developing and updating programmes and trackers, organising meetings, and collaborating with suppliers, contractors, and internal design teams.- Handling purchase orders, invoices and expense claims with internal teams, suppliers, and contractors.- Assisting the Finance, Buildings, IT, Front-of-House, and Archive teams with tasks such as budgeting, cost tracking, sourcing and purchasing necessary products and services, report and presentation creation, minute-taking, action tracking, diary management, email correspondence, and other related activities.- Overseeing the practical delivery of the studio's Creative Education Programme (CEP).- Coordinating and managing relationships with our CEP partner organisations and internal team.- Facilitated internal communications for the Operations teams and Refurbishment by preparing presentations, documentation, and regularly updated the company's internal wiki (WordPress).- Proactively organise internal workshops, team building activities, fundraising events, socials, and gifts for staff birthdays/celebrations.- Managing the team's training schedules, bookings, and health and safety administration.- Extracurriculars include the studio’s Charity Group, Diversity & Inclusion Group, Wellness Group, and Buddy Programme