Tabitha Wedi Email & Phone Number

Melbourne, VIC, AU

CMS Project

• Initiate, manage and maintain efficient project administration systems and processes
• Lead the establishment of engagement activities with external parties
• Facilitate discussions in governance groups
• Develop change and communications schedules for both internal and external stakeholders
• Develop and maintain communication and engagement approach for external parties
• Oversee strategies to improve ways of working within internal teams to ensure key deliverables are met

• Establish and maintain strong effective relationships with a range of key external party
• Project management
• Project delivery tasks including researching, preparing, and contributing to project documentation
• Provide secretariat support to governance meetings
• Manage and maintain efficient project administration systems and processes

• Provide support to court staff and log all service requests into JIRA
• Build and maintain rapport with key stakeholders
• Coordinate IT projects and initiatives
• Manage and implement Change requests
• Procurement
• Vendor/Business Engagement

• Provide technical support to internal and external users of CourtView and RedCrest
• Manage and implement Change requests
• Provide training to Court staff on relevant functionality for CourtView application as required
• Process and coordinate timely response to incident reports in an appropriate manner
• Establish and maintain application support processes and escalation protocols
• Build and maintain rapport with key stakeholders

Melbourne, Australia

• Assist stakeholders to resolve their queries
• Maintain application support processes and ensure that all requests for support (incidents and requests) are dealt with according to agreed standards and procedures
• Provide training to Court staff on relevant functionality for CourtView application as required
• Manage and implement business change requests and associated activities on the CMS
• Create and maintain knowledge base documentation, user support manuals and user communications
• Log support requests into application management software

• Administrative tasks: Case logging, filing, typing orders, index, organise court files and answering phones and general procedural enquirers
• Assist with incoming/outgoing case transfers
• Admissions Clerk
• Manage Pre-trial conferences
• Assist with Foreign Service Desk
• Case management of all outstanding criminal matters

• Customer service
• Cash handling and banking
• Stocktake of products
• Relaying various health benefits, cultural and historical background of specific teas, their functions, their source and well as great product knowledge of tea home ware.
• Back of house management
• Compile weekly business reports

• Back office management
• Front of House Manager
• Operate a fully licensed bar and kitchen in Goldclass
• Customer Service
• Cash handling
• Manage staff

Change Management Practitioner

Change Management Foundation Accreditation

Itil Foundations Certificate

Bachelor Social Science (Legal Disputes Studies)

Certificate Iii Hospitality

Certificate Ii Community Services