Leasing Professional
Accountable for conducting all leasing activities such as surpassing the community's occupancy and revenue goals by staying in touch and touring current prospects, qualifying applicants and preparing the move-in process for new residents. Directly interacted with residents on a day-to-day basis by responding to emails and phone calls to ensure satisfaction whether it is a complaint or question. Additionally, I performed daily community inspections to ensure cleanliness, and communicated with the maintenance team to ensure the community is physically appealing for tours. I research competitor rates and availability and visit competitor properties to understand current market conditions as well.