Tabitha Wagithi Email & Phone Number

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Represented supervisor on meeting in his absence
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
• Developed new business relationships and maintained… Show more
• Developed new business relationships and maintained existing through regular communications and effective account management.

• Receive visitors, answer telephones and transfer calls to the appropriate department or staff member
• Respond to customer requests for products, services and information.
• Field customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
• Assist customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Consult with outside parties to resolve discrepancies and create expert… Show more
• Consult with outside parties to resolve discrepancies and create expert solutions.

Coast Region, Nairobi, Eastern, North Eastern, Rift Valley And Central

• Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
• Led projects and analysed data to identify opportunities for improvement.
• Maintained energy and enthusiasm in fast-paced environment.
• Exceeded goals through effective task prioritization and great work ethic.
• Used Microsoft Word and other software tools to create documents and other communications.
• Worked with teachers and stakeholders to understand needs and provide excellent… Show more

Kirinyaga Central, Kirinyaga, Kenya

• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Tailored sales… Show more
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.