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Tabrez Sayed is listed as VP - Customer Success & HR at LEXI Devices Inc. at LEXI, a company with 9 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at mail2cute.com and a matched LinkedIn profile for Tabrez Sayed.
Tabrez Sayed previously worked as Vice President of Customer Success at Lexi and Head Of Customer Experience at Lexi Devices, Inc.. Tabrez Sayed holds Master Of Business Administration (Mba), Marketing/Marketing Management, General from Sikkim Manipal University Of Health, Medical And Technological Sciences.
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AeroLeads found 1 current-domain work email signal for Tabrez Sayed. Compare company email patterns before reaching out.
Known as Thomas in the professional circle, I have 2 decades of experience in Customer Experience Management (e-Commerce, entertainment, SaaS, IoT, inbound marketing industries) with expertise in creating customer experience management systems, Multiple system integrations, Multi-location Team Management, Client and Customer Relationship Management, Business Development, Customer Retention, Quality Assurance, Customer Service (pre and post sales, tech and non-tech, calling, email & chat support), Vendor and Drop-shipper Management, Recruitment & Training. Working knowledge with multiple CRM tools like HubSpot, Zoho, Kana, Talisma, Salesforce, Magento, Shopify, Freshworks, Zendesk, etc.Customer Service is my passion and it is the sole differentiating factor in this age of competition for any company - small or big. I have helped many startups as well as multinational companies achieve high customer satisfaction and retention index through simple changes in their CX management procedures.
Listed skills include Team Management, Crm, Management, Customer Satisfaction, and 31 others.
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As the VP of Customer Success at LEXI, I am passionate to deliver exceptional client outcomes and fostering long-term partnerships with our enterprise customers. With a strong background in scaling customer success operations, I lead teams to deliver tangible value, elevate satisfaction levels, and drive revenue growth. My expertise spans the SaaS and.
Created and managing the entire customer experience fabric for Lexi's Gen 1 products, integrating multiple systems and departments to create a seamless flow of information. As we move from B2C onto B2B2C, donning multiple hats and gearing up the team for Gen 3 launch. With our world-class futuristic IoT products constantly evolving as per the market needs.
Mumbai Area, India
Managing multiple clients from different parts of the world, absorbing their requirements and helping them enhance their existing support services.
TaskPro Services is proud to be associated with Hermes Apps Ltd. I have been working on enhancing CX procedures, adding new customer interaction systems and streamlining the entire customer experience. Overseeing the CS team for interaction management, back-end QA testing for new features (on staging and core platforms), brain-storming with the.
Victoria, Australia
Handled entire CXM team and Backend data management for Optiweb Pty Ltd for its online retail brand "iframes", which included its website, multiple marketplace presence (Lazada, TradeMe, eBay, Amazon, Catch, Kogan) and brand reputation & ratings on multiple review forums.
Victoria, Australia
When Evolve Entertainment approached TaskPro Services with an urgent need to setup and run their technical and customer support operations, got a team on floor within 2 weeks. TPS handled CX and technical support for their brands VideoEzy and Blockbuster, making sure their customer support as well as kiosks run smoothly 24/7.
Mumbai Area, India
Managed entire customer service department (spread across NZ, China, India) for their multinational online retail brand "WOW HD" with a customer base spanning 14 countries worldwide. Took care of customer relationship management, data management, team management, customer retention & satisfaction, drop-shipper and vendor coordination, affiliate management.
Melbourne, Australia
Handled CXM (Email and Chat) for 3 brands (EzyFlix, Video Ezy On Demand and ShopMyDisney) of ADE with a customer base spread across Australia and New Zealand. Created customer experience policies and procedures and ensured all stake holders (including Walt Disney) stay satisfied with the brand performance.
Navi Mumbai, India
Customer Service Manager for a Multinational Online Entertainment Company selling CDs, DVDs, Games and other stuff.Managing a team of customer support agents spread across three locations worldwide and ensuring optimum customer retention and satisfaction index. Working closely with all internal and external stakeholders to ensure smooth flow of.
Providing Web based support about travel reservations to customers. On-boarding and training junior staff members. Brainstorming with various stake holders on monthly basis on improvising customer satisfaction and retention index.
Provide Web based Technical support (Hardware and Software) via e-mail to customers. As a Team Coach, coordinating with team members for evolving strategies for improving the Customer Loyalty Index (CLI).
Other employees you can reach at lexilife.io. View company contacts for 9 employees →
Madhavi Bait
Colleague at Lexi
Mumbai, Maharashtra, India, India
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TD
Tejal Dure
Colleague at Lexi
Kolhapur, Maharashtra, India, India
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NS
Nikhil Sawant
Colleague at Lexi
Mumbai, Maharashtra, India, India
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CG
Caroline Gick
Colleague at Lexi
New York, New York, United States, United States
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SV
Shubham Vartak
Colleague at Lexi
Mumbai, Maharashtra, India, India
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NC
Nikhil Choudhari
Colleague at Lexi
Baramati, Maharashtra, India, India
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AN
Aaquib Nadkar
Colleague at Lexi
Mumbai, Maharashtra, India, India
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AJ
Aniket Jadhav
Colleague at Lexi
Birmingham, England, United Kingdom, United Kingdom
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MS
Minhaj Shaikh
Colleague at Lexi
Mumbai, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Tabrez Sayed works for LEXI.
Tabrez Sayed is listed as VP - Customer Success & HR at LEXI Devices Inc. at LEXI.
AeroLeads has found 1 work email signal at @mail2cute.com for Tabrez Sayed at LEXI.
Tabrez Sayed is based in Mumbai, Maharashtra, India while working with LEXI.
Tabrez Sayed has worked for Lexi, Lexi Devices, Inc., Taskpro Services, Beezer, and Iframes.Com.Au.
Tabrez Sayed's colleagues at LEXI include Madhavi Bait, Tejal Dure, Nikhil Sawant, Caroline Gick, and Shubham Vartak.
You can use AeroLeads to view verified contact signals for Tabrez Sayed at LEXI, including work email, phone, and LinkedIn data when available.
Tabrez Sayed holds Master Of Business Administration (Mba), Marketing/Marketing Management, General from Sikkim Manipal University Of Health, Medical And Technological Sciences.
Tabrez Sayed is listed with skills including Team Management, Crm, Management, Customer Satisfaction, Customer Service, Operations Management, Customer Retention, and Training.
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