Tabitha Joiner Email & Phone Number

● Support the continued development of clients’ academic programs and service offerings, promoting consistent communication, needs assessment, and data analysis to distribute effective solutions● Develop and lead all presentations and corporation-wide activities for clients, designing engaging content and activities that provide value-added impact and meaningful process improvements based on clients’ needs and existing operating frameworks● Maximize deliverable performance and goal achievement for clients’ and individuals’ enrolled in services as the central point of contact concerning products offered and contractual agreements with clients to proactively address and resolve any issues● Promote the on time and within budget performance of clients’ and enrolled individuals’ deliverables and goals, consistently meeting and exceeding internal/external expectations ● Promote timely and continuous communication with current and prospective program participants virtually and in person to maximize client retention, satisfaction, and revenue generation● Execute new employee training, for 4+ individuals and ensuring individuals’ understanding of organizational policies and professional expectations

Chicago, Illinois, United States

● Designed and spearheaded the execution of effective marketing strategies to increase prospective student enrollment by 3%, ensuring that all content addressed and resolved a gap in the market and aligned with target audience members’ preferences● Utilized email, website, social media, and other digital and physical advertising tools to increase engagement at both Chicago and New Orleans campuses, utilizing prior data analysis to inform all strategic planning● Supported the diversity section of a self-study/evaluation of the Psy.D in the clinical psychology program at the New Orleans campus, coordinating successful approvals and accreditation from the American Psychological Association and ensuring compliance with necessary regulations● Trained and coached 4 new and 2 existing admissions counselors, communicating institutional trends and pertinent information to ensure that all professional expectations were met and exceeded● Coordinated admissions related events for prospective students, creating engaging, informative activities concerning the institution and its service offerings to increase revenue and program enrollment

Chicago, Illinois, United States

● Performed administrative duties, including but not limited to initiating communication with 70 prospective students a day at varying stages of the admission’s process to increase program enrollment and enable informed decision-making● Executed all strategic planning for admission events to provide individuals with information regarding the organization’s diverse offerings and resolve any inquiries promptly● Liaised with faculty members, department chairs, deans, committees, and task forces to increase program enrollment and develop proactive solutions concerning Chicago and New Orleans campus enrollment● Created an all-encompassing, now nationally utilized electronic presentation/tool to support incoming students with program registration and maximize efficiency in student record generation

Chicago, Illinois, United States

● Served as the central point of contact and subject-matter-expert at numerous off-campus events, communicating information concerning institutional offerings to increase environment and revenue● Designed and executed physical and digital presentations to support individuals’ informed decision-making concerning program enrollment● Provide individuals with tours of the institution in addition to addressing and resolving any questions regarding programmatic offerings● Consulted with individuals regarding the organization and its offerings, providing additional information when appropriate in person and virtually

Alsip, Illinois, United States

● Facilitated company growth at 20+ designated locations, developing and executing strategic plans to market/promote 6 core products and 5 new products across key accounts such as Walgreens and CVS● Performed inventory management duties for all key accounts, accurately forecasting and projecting the organizations’ needs to maximize products procured and sales while simultaneously minimizing excess, unnecessary institutional costs● Complied with all branding parameters and stipulations when designing creative displays, enhancing business and profits for Family Dollar and 3 small business owners● Communicated with key accounts and prospective clientele, providing consultative value-added impact and informed data analysis/projections concerning product integration within individual stores

Master Of Education - Med, Psychology

Focus in school psychology.

Bachelor Of Arts - Ba, Psychology