Manager
Current*Initiate and maintain strong relationships with vendors, customers, and staff to ensure the efficient operation of daily services including creating operations, standards, and service delivery. *Utilize Point of Sale system to initiate end of service money management to ensure appropriate accounting for different revenue streams. *Resolve escalated customer complaints associated with products, services, and dining experience. *Supervise a staff of 20 employees and ensure that staff are fulfilling the designated roles as assigned in 7Shifts (employee scheduling software). *Run a point-of-sale system and run daily sales reports, attendance, and settle credit card batches daily. *Calculate nightly cashier drawers to ensure alignment between sales amounts and checkout report. *Utilize Quickbooks to finalize pay roll for 20 employees every 2 weeks, pay vendor invoices by due dates, and calculate revenue and expenditures. *Manage inter-and-intra company communications regarding scheduling, vendors, and necessary maintenance.