Thomas Burke
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Thomas Burke Email & Phone Number

Test Governance Manager at Smart DCC
Location: London, England, United Kingdom 27 work roles
1 work email found @smartdcc.co.uk LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

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Work email t****@smartdcc.co.uk
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Current company
Role
Test Governance Manager
Location
London, England, United Kingdom
Company size

Who is Thomas Burke? Overview

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Quick answer

Thomas Burke is listed as Test Governance Manager at Smart DCC, a company with 745 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at smartdcc.co.uk and a matched LinkedIn profile for Thomas Burke.

Thomas Burke previously worked as Governance Lead at Smart Dcc and Founder / Managing Director at Knowledge Management Delivery Ltd.

Company email context

Email format at Smart DCC

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{first}.{last}@smartdcc.co.uk
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Profile bio

About Thomas Burke

Knowledge and Information Manager with 5+ years experience managing communities of practice, developer communities and user engagement.Documentation Manager with 10+ years experience. writing, authoring, sourcing documentation from SMEs, for diverse audiences eg. C-suite executives, Developer communities and, User groups. Managing inter-continental teams of Technical Authors, ensuring the documentation lifecycle aligns with product delivery.Technical Author with 20+ years experience Writing and publishing a variety of documentation including: Technical White Papers, Reference Manuals, Tutorials, RFI/RFPs, Product Literature, User Manuals, Context Sensitive Help, Wikis, and Marketing/Promotional Brochures, Product Descriptions and Website content.I have provided my services in a variety of locations including; London, Dublin, Paris, Brussels, Amsterdam, Copenhagen, Berlin and, Dubai and various Industries including: Banking (retail), Finance (Hedge Funds), Telecomms, Mobile Telecomms, Broadcast Media and Mobile/Media Convergence.Specialities: Delivering Knowledge Management solutions to ensure the explicit and implicit knowledge of various communities of practice are delivered on time, in budget and realising measurable benefits eg. reducing new user training by 25%.Understanding the difference between information and knowledge management, the organisational/cultural change that can be required and, obtaining the engagement and support of all stakeholders. Developing and elaborating the intrinsic knowledge of the organisation,

Listed skills include Technical Documentation, Software Documentation, Agile Methodologies, Project Management, and 46 others.

Current workplace

Thomas Burke's current company

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Smart DCC
Smart Dcc
Test Governance Manager
London, GB
Website
Employees
745
AeroLeads page
27 roles · 39 years

Thomas Burke work experience

A career timeline built from the work history available for this profile.

Test Governance Manager

London, GB

Governance Lead

Current

London, United Kingdom

Using MSOffice365 and SharePoint, I oversee the drafting, review, and production, of regulatory documents that, subsequent to the designation by the Secretary of State, are adopted into the Smart Energy Code. I manage; the SME’s to produce clear information, the drafting team to convert that information into appropriate format and language, and manage the.

Jan 2018 - Present

Founder / Managing Director

Knowledge Management Delivery Ltd

London, United Kingdom

Knowledge Management Delivery Ltd provides KM consultancy and, drives KM programmes and projects to deliver defined benefits to organisations in the Banking and Finance sectors.Specialising in Taxonomies, Information Architecture, Metadata Schemas and, focusing on cultural change and engagement with all levels of the organisation.

Apr 2016 - Jan 2018

Technical Author

London, United Kingdom

Authoring technical documentation for various cloud based products. Providing GDPR compliance strategy and execution of programme initiation including gap analysis.

Jun 2017 - Dec 2017

Information Manager

London, United Kingdom

  • I am driving the delivery of GDS’s internal Information Management strategy; assessing current processes, behaviours and, information holdings to propose and implement improvements across a variety of formats, content.
  • Improve use of GDS’s internal digital document management system, working closelywith staff and relevant experts to ensure that guidance and processes meet userneeds and that improvements are sustainable.
  • Create effective taxonomies and information architecture alongside teams, understanding how information flows around the organisation and setting up relevant permissions and metadata.
  • Develop information management guidance for and with GDS staff, to promoteawareness of good practice and consistency
  • Develop GDS’s Information Asset Register to ensure that it is comprehensive,consistent and actively used to assess information risk
  • Analyse legacy information holdings across GDS tools and identify material forpotential destruction or permanent preservation
Nov 2016 - Jun 2017

Knowledge Management Officer

London, United Kingdom

Providing strategic and tactical knowledge management solutions to organise information for the Global Corporate Real Estate (CRE) function into consumable, secure and actionable knowledge. Including; as a priority the creation of accessible, globally standardised, process and procedure knowledge (Standard Operating Procedures) to support the CRE operating.

Aug 2014 - Jan 2016

Knowledge Delivery Manager — Mena, Knowledge Management Solutions - Global Knowledge Management

Dubai Internet City, Dubai, UAE

Providing Strategic Knowledge Management Services and Documentation Solutions in MENA across all businesses and functions.Defining Taxonomy, Metadata and Information Architecture Using XML, CMS, and, a Sharepoint 2013 based intranet to deliver:Process, Procedure and, Governance knowledge management for end-to-end business processes and procedures from.

Aug 2011 - Aug 2014

Knowledge Manager

Fenchurch St, London

Providing a Strategy for all Knowledge Assets, including: Knowledge Base, Community Forums, Wiki's, User Documentation, Training Collateral and E-learning Resources.

Oct 2010 - Aug 2011

Technical Writer

London, United Kingdom

Using Atlassian's Confluence to document SAAS product features, upgrades, bug fixes etc

Aug 2010 - Oct 2010

Technical Documentation Manager

Berlin Area, Germany

Responsible for the writing, authoring and production of technical documentation: Editorial, Tutorial, Reference and, Product marketing collateral within Ecosystems Development - Social Location Services & Software (Nokia & Ovi Maps). Based in Berlin, Germany.Integrated into an Agile development team I documented the Ovi Maps SDK for the mobile develper.

Aug 2009 - Feb 2010

Lead Technical Author

St. James's St, London

I am Lead Author, of an innovative mobile and internet group and I am responsible for documenting a major new initiative that is due for luanch in 2009. Internet, Mobile Media Convergence have been but buzz words until now!

Nov 2008 - Feb 2009

Technical Author

Wood Lane, London

Leading trans-continental team of Authors, providing guidance, support, etc. Implementing an open, peer review process, where documents are critiqued not individuals. Authored discussion documents / proposals identifying current processes and procedures, providing Gap Analysis and proposing the way forward for a consistent delivery of quality documentation.

May 2004 - Oct 2008

Documentation Manager

Wood Lane, London

Leading trans-continental team of Authors, providing guidance, support, etc. Implementing an open, peer review process, where documents are critiqued not individuals. Authored discussion documents / proposals identifying current processes and procedures, providing Gap Analysis and proposing the way forward for a consistent delivery of quality documentation.

May 2004 - Oct 2008

Documentation Manager

Siemens Sis

Wood Lane, London

Leading trans-continental team of Authors, providing guidance, support, etc. Implementing an open, peer review process, where documents are critiqued not individuals. Authored discussion documents / proposals identifying current processes and procedures, providing Gap Analysis and proposing the way forward for a consistent delivery of quality documentation.

May 2004 - Oct 2008

Technical Author

Burlington Lane, London

I was the sole and first technical author engaged by TWI interactive (part of the world famous Sports Agent IMG).As a short term contract based in the Chiswick, UK HQ, I was tasked with providing high level documentation for the ICF (Interactive Content Factory) for the Industry Trade Show IBC (held every Sept. in Amsterdam.

May 2003 - Sep 2003

Technical Author

Chester St, London

Mar 2003 - May 2003

Corporate Communications Manager

B&M Research

Brushfield St, London

Jan 2002 - Jan 2003

Technical Author

Dampfaergevej, Copenhagen

Mar 2001 - Oct 2001

Technical Author

Lwr Mount St, Dublin

Oct 2000 - Mar 2001

Technical Author

Providian National Bank

Crawley, West Sussex

Mar 2000 - Jun 2000

Technical Author

Camberley, Surrey

Jun 1999 - Mar 2000

Technical Author

Evre, Brussels

Aug 1998 - Apr 1999

Technical Author

La Hulpe, Brussels

Jan 1997 - Nov 1997

Technical Author

Edgware, London

http://www.bacs.co.uk/

Sep 1987 - Jan 1997

Technical Author

Voca (Previously Bacs)

Edgware, London

1987 - 1997 ~10 yrs
Team & coworkers

Colleagues at Smart DCC

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FAQ

Frequently asked questions about Thomas Burke

Quick answers generated from the profile data available on this page.

What company does Thomas Burke work for?

Thomas Burke works for Smart DCC.

What is Thomas Burke's role at Smart DCC?

Thomas Burke is listed as Test Governance Manager at Smart DCC.

What is Thomas Burke's email address?

AeroLeads has found 1 work email signal at @smartdcc.co.uk for Thomas Burke at Smart DCC.

Where is Thomas Burke based?

Thomas Burke is based in London, England, United Kingdom while working with Smart DCC.

What companies has Thomas Burke worked for?

Thomas Burke has worked for Smart Dcc, Knowledge Management Delivery Ltd, Pole Star Space Applications, Government Digital Service, and Hsbc.

Who are Thomas Burke's colleagues at Smart DCC?

Thomas Burke's colleagues at Smart DCC include Adam Lattimore, James Fox, Clare Johnson, Joseph Kearney, and John Devaney.

How can I contact Thomas Burke?

You can use AeroLeads to view verified contact signals for Thomas Burke at Smart DCC, including work email, phone, and LinkedIn data when available.

What skills is Thomas Burke known for?

Thomas Burke is listed with skills including Technical Documentation, Software Documentation, Agile Methodologies, Project Management, Strategy, Information Architecture, Business Analysis, and Content Management.

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