Taci Mckay Email & Phone Number

Nashville Metropolitan Area

Greater Denver Area

• Supported 650 union and non-union employees with daily Human Resource duties including performance and conflict management/ exit interviews/benefit issues and career guidance
• Collaborated with executive leaders regarding employee job placement and performance
• Coached executive leaders on employee development such as writing performance and development plans
• Used strong investigations skills to settle union employee disagreements
• Instrumental in re-establishing culture in an environment of downsizing

Denver, CO

• Built and managed a $100k business focused on reclaimed wood projects
• Payroll management and customer dispute resolution
• Leveraged local Chamber of Commerce meetings and women’s networking groups to build and market business

Denver, CO

• Achieved District Manager of the Year in 2014 and 2015. Top results for 13 store district.
• Liaison responsible for relationship between corporate and franchisees with the goal of optimizing results
• Accountable for all Human Resources issues within district including turnover, new employee orientation, performance management and training
• Leveraged merchandising initiatives to create standardized customer experience
• Based on exemplary standard operating procedures, chosen as primary district for the company to test innovation

Denver, CO

• Crafted culture of leadership by creating innovative, top performing teams.
• Owned all human resource responsibilities, including hiring and firing employees/ coaching/ training/ payroll/ compensation and conflict resolution
• Mirrored the diversity of the store to the community and increased by 15% by hiring qualified female and minority associates to improve shopping experience for all customers
• Consistent and structured performance management approach that improved communication and business efficiencies
• In charge of branding and solving how to leverage nuances in test store
• Lead team to successful revenue and comps (120% and 15%) by leveraging Best Buy brands, Magnolia, Personal Shopping Assistant, and Best Buy for Business to grow business

Greater Denver Area

• Responsible for Geek Squad brand strategy, reputation and consistency of service throughout 11 Colorado stores
• Oversaw human resource duties for district such as compensation/ performance management/ employee turnover
• Improved year over year Geek Squad revenue by 30%
• Constructed solid relationships with 11 general managers and 35 assistant managers via store visits focused on validating behaviors, training, and daily communication of goals
• Accountable for Geek Squad agents’ employee experience by partnering with team leaders
• Alpha Female Wolf for the “Mile High Wolf” pack. Influenced 5% growth in female manager and supervisor positions, while simultaneously lowering female turnover by 20%

Greater Chicago Area

• Partnered with buyer to co-create marketing and brand strategy for the cooking line by leveraging vendor and Kenmore designer relationships to produce desirable end products. These partnerships increased Kenmore market.
• Negotiated vendor agreements for product line. Responsible for contract timelines.
• Home Improvement Sales Manager of the Year in 1996. Market leading employee and customer experience propelled sales to record-breaking year.

Colorado Springs, Colorado Area

 Home Improvement Sales Manager of the Year, 1996. Market leading employee and customer experience propelled sales to record breaking year.  Responsible for revenue and profit of $5m Home Improvement Department. - Responsible for coaching and training staff of 35 - Managed 3 Department Supervisors.

Marketing/Marketing Management, General

Aphr, Human Resources

aPHR certified