Establish and Create high-quality content for diverse social media clientsCollaborate with the creative team for social creative productionStay current on technology and trending digital strategiesAssist in the production of social content shoots, including mood boarding, and product selectionSet up social media accounts as neededStay updated on social media ads platformsPull and report on performance metrics from Google AnalyticsCreate monthly e-mail content for new and existing products with an average 41% open rate and 21% click-through rate with a database of over 40,000 clients.Facilitated seamless inter-departmental operations by maintaining open and consistent communication with managers, resulting in heightened efficiency and reduced workloads.

Coordinated front desk and monitored incoming and outgoing residents and guests via live cameras.Handled 100% of crisis situations and emergencies according to company policy.Efficiently received, sorted and distributed over 50 packages daily by designing and implementing tracking software.Assist Manager and Board of Directors in coordinating all policies and maintaining invoices from residents, which includes inputting residents information into Property Manager software (BuildingLink)

Identified and developed relationships with internal and external client contacts to promote recognition as business partners which increased client retention rates by 17% YoY and generating an office record of $153,000 in revenue growth in 2016.Processed and encrypted 100% of confidential client information by following an organized filing/document management process for electronic and paper documents based on policy standard.Coordinated the reception area, greeted and directed visitors on average of 40 times per day eliminating 99% of all walk-outs, also handled multi-line telephone to direct or transfer calls.

Performed all clerical duties with the Election Office and potential voters for Palm Beach County. Directed clients to proper departments.

Assist customers by checking out at point of saleAssist in returning items that customers did not purchaseAssist manager with tasks that needed more than one person

Responsible for welcoming clients, identifying and addressing the client's need, and maintaining a pleasant and business-like atmosphere and attitude.Contributed to roles with corporate personnel on client project maintenance for sales improving efficiency by 18% since 2012.Optimized administrative and procedural processes using Excel formula's which improved accuracy by 26% during high volume.