Senior Account Executive
CurrentAs a Senior Account Executive I provided elite levels of service to my clients. Focusing on business development: Strategic relationships and reducing freight costs. • Assisted customers with shipping inquiries, provided quotes, and facilitated the complete shipment.• Coordinated and scheduled shipments to ensure on-time delivery and customer satisfaction.• Communicated with carriers and drivers to track shipments and resolve any issues or delays.• Independently searched for, identified and developed leads from multiple sources and through cold calling. • Provided solutions to established and developing clients ensuring optimal transportation routes and cost-effectiveness.• Maintained a strong understanding of the industry including rates, carriers, load capacities and market trends.• Collaborated with team members to secure new and unique solutions. Served as a resource for junior colleagues looking for direction and expertise• Established procedures and protocols regarding buying and selling to improve operational efficiencies.• Served as a resource for RFPs regarding capacity and rates• Tracked/ Updated internal reporting systems throughout the day to maintain accuracy • Built and maintained strong relationships with carriers and shippers to secure reliable and efficient transportation partnerships.
