KINAXIS VAR Partner - Certified Kinaxis Contributor Level 1 - Certified Kinaxis Author Level 1 - Completed Planning One - RapidStart Bootcamp Workshop

Technical Writing (Korean & English) - Product Manual (User Guide) - Developer's API reference - Newsletter - FAQ Document - Release Note - Help Document(Tip & Sample) - Code annotation - Design document style guide. Customer Satisfaction - Troubleshooting - Categorize/Prioritize submit tickets and assign issues. - Analyze customer support ticket trends. - Analyze customer satisfaction survey results. (Yearly) - Online/Offline Training in English and Korean. Qualified for using the following tools: - Visual Studio - Visual Studio Code - Github (Markdown) - Gitbook - Notion - Microsoft Office Tools (Excel, Powerpoint, Word)

Participated in Samsung Electronics Test&Package FP(Factory Plan) Modeling Project - Developed backward planning logic for the packaging area(MOD). - Performed system maintenance - Verified data consistency of the backward planning result

Technical Writing - Product user guide translation + Translated MOZART user guide document (Korean -> English) + Translated semiconductor fabrication modeling guide (Korean -> English) + Translated simulation modeling guide (Korean -> English) - Code Annotation + Translated MOZART framework code annotation (Korean -> English) using Document X + Added new code annotation to MOZART frameworks code (Korean/English)

Combat Arms Russia Assistant PM - Co-partner with Syncopate, Russia - Revenue analysis - CCU/UU analysis - Weekly/Monthly/Quarterly event plan - Localization

Combat Arms Brazil PM - Co-partner with LevelUp! South America, Brazil - Revenue analysis - CCU/UU analysis - Weekly/Monthly/Quarterly event plan - Localization