· Demonstrated ability to deal effectively with phone and email inquiries· Well-versed in managing guests books and appointments · Highly skilled in greeting guest

· Delight every guest every time with a lasting impression· Maintain quick and efficient customer service · Restock new merchandise on sales floor daily

• Greeted customers and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase• Recommended merchandise based on individual requirements• Advised customers on utilization and care of merchandise• Provided advice to clients regarding particular products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Showed the live working of merchandise• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates• Prepared sales contracts and accepted payment through cash, cheque and credit card• Assisted in display of merchandise• Maintained sales records for inventory control