Taeya Hillman-Johnson Email and Phone Number

As an Outreach Support Customer Service Representative with Portland Parks & Recreation (PP&R), my role extends beyond traditional customer service. I am part of a dedicated workforce team, deeply involved in fostering meaningful community engagement, strengthening partnerships, and enhancing connections throughout the greater Portland area. This unique role provides flexibility, engagement in diverse communities, and opportunities to support new and existing PP&R program users, contributing to PP&R’s mission of inclusivity and accessibility by providing essential resources to residents in various neighborhoods.

Learned the ins and outs of all of the devices and products sold by the company. I answered or responded to phone calls, Facebook messages, Amazon messages, emails, Instagram comments and more! If you've contacted the company, chances are I've probably spoken with you! I've troubleshooted issues, recommended products, done orders over the phone.

Lead students through enrichment activitiesMentor a cohort of 10 middle school students Oversee students during recreational and educational activities (such as swimming, biking, art, and science exploration) Implement daily and weekly schedules Supervise students by ensuring their safety, development, growth, skill achievement, and general well-being

As a resident assistant, you have the opportunity to act as a cultural navigator of students’ experience, assist students with academics, help students develop relationships across campus, and most importantly, assist students in having a positive experience living and learning in our communities.RAs work an average of 20 hours per week—work that can be demanding at times. While resident assistants help facilitate and develop our residential communities, they are also called upon to assist in ensuring that our residence halls provide a safe and secure environment for all our residents.

Responsible for money handling and customer service, greeted customers, sold merchandise through recommendation and trained employees.

Become familiar with the 10-Step AVID Tutorial process.Participate in all required trainings, professional development sessions, and meetings.Become familiar with the textbooks and materials used by AVID students.Establish and maintain rapport with students.Tutor students in small study groups or individually, assisting them in all subject areas based on the class and text notes they have collected in their AVID binders.Determine from student notes and discussions the concepts that need to be taught or re-taught.Facilitate student learning in a challenging, yet supportive, tutoring environment.Evaluate student binders, including calendars, class and text notes, book notes, etc.Assist in developing a resource file of enrichment materials for use in tutorial sessions.Set an example of personal excellence and high expectations for all AVID students to follow.Communicate frequently and honestly with the AVID coordinator regarding student progress and areas of concern.