• Lead effort with 3rd party vendors and integration team• Facilitate business analysis and requirements gathering• Liaison between business, technical and external teams• Keep track of project status reporting to management, risk mitigation, meeting facilitation & keep track of budgetary constraints.• Coordinate Requirements gathering, design review, test script creation, Integration/Performance/UAT activities as part of break-fix and enhancement requests.• Coordinate deployment activities, including transport, training, transition to support, BAM monitoring with associated Deployment Manager and IT counterparts.• Responsible for identifying and presenting alternative solutions to mitigate risks early in the initiative lifecycle.

• Coordinate large scope application releases using Waterfall or Agile methodology within the IT department.• Present to senior leadership & ensures project documentation is complete and accurate.• Perform project planning, tracking and oversight to ensure projects are completed on schedule and within budget.• Investigates and drives resolution for complex requests and issues using superior analytical, problem solving & negotiation skills & conflict resolution skills.• Gain concurrence, approval and consensus from stakeholders regarding the various project aspects, adjusts accordingly. Identifies appropriate resources and staffs projects. • Organizes project team members to ensure communication/understanding of deadlines, assignments and objectives. • Act as the point of contact with client engagement team

Drive end-to-end delivery of large strategic projects that are approved and funded. Including guiding complex projects from inception through delivery and support, working in close partnership with IT and business leaders, including project, program, and executive sponsors, all IT groups, as well as other leaders within the business and IT. Additional responsibilities include defining objectives, creating plans to achieve the objectives, tracking progress against objectives and budgets, driving execution of key projects and programs, coaching project team members and improving project management processes. Provide overall coordination, status reporting, and stability of project oriented work efforts. Establish new and improves existing project management processes and methodologies for the Dean IT organization to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations.

Responsible for project planning including coordination and control that enables Service Validation, and Testing to satisfy IT deliverables to Production systems while providing the business with confidence that IT systems satisfy required quality, performance and risk profiles as well as enabling faster response to business change along with providing test efficiency, effectiveness and an ability to support parallel projects in a multiple environments.• Perform root cause analysis on test environment problems along with monitoring the performance and health of the integrated test environments in addition to being responsible for auditing Environment Change Management Request (ECM) as well as developing and maintaining environment landscape diagrams which include interconnectivity.

• Utilize Project management methodologies, planning, scheduling methods, and tools with strong documentation and reporting skills. Contribute to the effectiveness and quality of the overall Project ReNew processes, tools and standards by ensuring team use of standard processes and documentation tools such as Star Team, Caliber, Quality Center, SharePoint, eRoom, MS Project Pro and MS Project Web Access for project time management and project cost management. Provide support to the client operations manager in managing, planning and monitoring key projects from conception through implementation. Perform a variety of tasks such as gather and analyze data to establish and maintain corporate business policies, processes, and procedures in order to provide support to departments within Client Operations, preparing various reports that cover forecasting, key performance indicators, process capability and other management related reports.Commit to ensuring effective communication by supporting, mentoring, and coaching team members. Excellent interpersonal, collaboration, and problem solving skills. Continuously lead and support internal communications and integrations within project and between the project and impacted business, with outsourcing partner and across teams.

Responsible for understanding the business process management and business requirements of the customers and translating them to specific software requirements for multiple related projects EDM Strong understanding of SDLC and Business Analysis practices. Accountable for leading Data ITO Infrastructure projects and cross team initiatives for Data ITO Program Office and Data ITO Quality Services within the Information Technology TeamAct as an interface between the business units, technology teams and support teams by being heavily engaged with project management quality processes. Provide guidance on the creation and execution of the EDM ISCP (Integrated Supply Chain Planning) Quality Management Plan. Which included leading the requirements and traceability project phases using the Caliber RM and PepsiCo Life Cycle Methodology. Develop operational quality metrics to be used in the QA and QC processes. Ensured all EDM ISCP project testing activities and deliverables were completed on time. Partner with DMO (Data Management Organization) and OneUp ISCP (Integrated Supply Chain Planning) users to ensure technical and quality standards and strategies were followed when delivering the EDM (Enterprise Data Management) solution. Follow up with onshore and offshore i2 resources to track all project tasks against plan. Additionally, responsible for oversight, managing and executing services across investment and baseline portfolio which includes supporting the quality services program insuring that deliveries across Data ITO are error and bug free. Key emphasis placed on execution for cross team efforts. Leader for the design, development, deployment for application environments and shared tool environments.Establish controls for application development and delivery along with ongoing production support. Ensure Data ITO environment up-time service level with 99% availability in production environments.

Manage and execute environment hardware and software support services across portfolio. Liaison between development and the ATS OPS groups supporting the physical hardware OS, database, network, and disc space of the servers. Responsible for platform access request (security, disc space, database schema, user accounts and tools). Coordination of server downtime between software/application builds and server maintenance of O/S patches, DB patches and network cards.Establish relationships with external vendors. Identify sources and trends of technical problems to prevent future occurrences. Define roles and responsibilities for clients, other stakeholders and outsourcing. Define processes and procedures for over 20 testing environments which resulted in increased infrastructure stability and minimal impact to project timelines. Participate in the creation of system documentation, testing implementation, maintenance and project setup/support. Lead efforts to establish and improve upon release and change management process and enhancements. Assess and gather requirements, alternatives, and risks/benefits with external vendor to ensure efficient utilization of technical and administrative resources. Liaison between development and the ATS OPS groups supporting the physical hardware OS, database, network, and disc space of the servers. Responsible for platform access request (security, disc space, database schema, user accounts and tools) using Active Directory. Plan and execute support projects to improve and streamline processes. Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification. Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes

Designed, developed, and tested business applications that aided in analyzing the financial health of loan applicants in retail and mortgage applications. Utilized various development tools and platforms such as JBuilder, Vitira Business, (BME) and Unix for Java and C++ code development. Utilized text pad, notepad and word pad for XML, XML Schema and DTD creation. Utilized project tools such as Rational Clear Case and Dimensions for code and documentation management. Utilized Remedy and Clear Quest for ticket tracking. Utilized Requisite Pro, Quick Test Director for testing requirements, test planning and test creation and tracking. Utilized Unix scripting, Oracle 8, MY SQL, MS SQL for creating, retrieving, running database queries. Extensive experience with developing, deploying and managing EAI applications such as Vitria Business Ware 3.0/4.0 and Web sphere. Experience creating Integration Models, Integration Components, Process Components, Query Components, Connectors to include file source connectors, file target connectors, line source connectors, http source connectors, http target connectors, email source connectors, email target connectors, channel connectors, queue connectors, proxies. Experience with metadata and interface creation. Experience with publish-subscribe and point-to-point asynchronous communication style. Experience with Business Ware graphical process modeling. Experience developing stateful and stateless process models. Resolved SCRs during development, testing and production. Created test plans which included testing entrance and exit criteria, environment requirements and set-up, test assumptions, testing approach, system test processing, and incident reporting

Supported and maintained health insurance applications in a mainframe (Legacy) and PC environment. Coded, tested, debugged and documented projects necessary to support managed care facility. Defined business/maintenance problems and resolved program logic errors. Created test plan which included testing entrance and exit criteria, environment requirements and set-up, test assumptions, testing approach, system test processing, and incident reporting. Conducted prototyping and/or design review sessions with customers and IT management and coordinated product testing with the customers to ensure accuracy and completeness. Coordinated procedure and /or data movement from development to the test/training & production environments/regions. Interacted with customers to gather specifications for application development and design. Developed conceptual solutions that solve business problems. Provided mentoring to personnel.

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