Trevor Smith

Trevor Smith Email and Phone Number

Project Manager / Scrum Master / Business Analyst @
Trevor Smith's Location
Chelmsford, England, United Kingdom, United Kingdom
Trevor Smith's Contact Details

Trevor Smith personal email

n/a
About Trevor Smith

Currently taking time out. But would be open to part-time contract work as Scrum Master, or Project manager or Project Office support. Drop me an email!Trevor is a experienced Project Manager and Scrum Master. Trevor has a passion for Project Delivery in the PM space (traditional and Agile) and Squad Success in the SM space.Experienced in Mobile Apps, Web e-commerce, Web self-service portals, Retail and Email Marketing.SAFe 4.5 (PM/PO - 2019) PMI-ACP (2016). Certified Scrum Master (Scrum Alliance 2015). Prince2 Practitioner (2005-2009). . BSc (Open) in Maths and Computer Science.

Trevor Smith's Current Company Details
No company

No Company

Project Manager / Scrum Master / Business Analyst
Trevor Smith Work Experience Details
  • No Company
    Taking A Break :) But Open To Part-Time Pm, Sm Or Pmo Role.
    No Company Feb 2023 - Present
  • Ntt Data Uk
    Project Manager / Scrum Master / Delivery Manager / Pmo
    Ntt Data Uk Feb 2015 - Feb 2023
    United Kingdom
    Everything Everywhere (EE) March 2015 – Feb 2020 and Tesco Mobile Feb 2020 to Feb 2023Project Manager/Scrum Master for the Dev/Test team working on strategic and tactical enhancements to the EE Web Customer Self-Serve portal, “My account”Scrum Master for UI/UX Team that produced the starting point for the MyEE App belowScrum Master for a Dev/Test team continually enhancing the Android MyEE App. At Tesco Mobile, Scrum Master for APIGEE dev/test squad as well as Agile Project Manager for Supplies Squad and Delivery Manager for ~ 20 NTT resources on the account.
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  • Exacttarget
    Senior Project Manager
    Exacttarget Jun 2014 - Dec 2014
    London, United Kingdom
    Client’s primary contact for a range of project and programme professional services engagements including new account setup and configuration projects and ongoing programme engagements including weekly progress and utilisation reports.
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  • Play.Com
    Product Manager / Scrum Master
    Play.Com May 2013 - Jun 2014
    Cambridge, United Kingdom
    Part way through my time at Play.com my role (along with a number of PMs and BAs) changed to ‘Product Manager’. In essence, this meant that I was allocated a number of ‘Products’ (EMail Marketing, Rakuten Mail, SuperPoints and Ad-Selling) and my PM/BA role expanded to include working closely with senior stakeholders on the future development of the Product in terms of direction and functionality. In addition, I retained responsibility (as ScrumMaster) for a range of ongoing Website Enhancements as Play.com migrated to Agile SCRUM.
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  • Play.Com
    Project Manager / Business Analyst
    Play.Com Jun 2011 - Jun 2013
    Cambridge, United Kingdom
    Responsible for the end-to-end delivery of new applications and the enhancement of existing ones to support the Play.com eCommerce website and Mobile applications, Front-end and back-end as well as associated supporting application.Project initiation and scoping, prioritisation, business requirements, project plans, stage management, liaising with business stakeholders (Legal, Finance, Operations, Brand, Design/UX, Development (on and off-shore), Test (on and off-shore) and Change Management). Arranging, managing and documenting project meetings, issue and risk management (including creating and maintaining RAID logs), reporting and project closure.Key projects- General Website Enhancements - Mobile Applications - Delivery Charging - Ad Selling - SuperPoints - Rakuten Mail- Exact Target - 'R-Model' Transformation - Wuaki Integration In addition, wrote User Stories and Detailed User Requirements in the capacity of Business Analysis and wrote SQL to support and maintain the data interface between the Play.com database, Webtrends and Exact Target.
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  • Dsg International
    Product Operations Development Manager
    Dsg International Nov 2009 - Jun 2011
    Whilst at Dixons Store Group (DSG) I worked with the Category Managers and the Technical Team to improve the existing Tech Guys / Knowhow ‘value add’ services available to the customer in store, through the contact centre and in-home via the Field Service force. In addition, I introduced new services, for example, the in-home Freesat installation service. The role encompassed product evaluation, product development, product improvement as well as product promotion and rollout across internal stakeholders in the Retail Business, Contact Centre, Central Operations, Merchandising, Point of Sale, Third Parties, IT, Legal, Business Standards, Finance, Training and Sales Distribution. In addition, I developed and introduced a new Service Delivery Method ensuring a gated process of Insight, Idea Generation, Feasibility (incl Business Case), Development and Execution.
  • T-Mobile Uk
    Contract It Project Manager, Business Project Manager
    T-Mobile Uk Mar 2005 - Jun 2009
    IT Project Manager for the delivery of multiple concurrent projects on the eBusiness Roadmap (Web/eCommerce and Retail). Successfully delivered a range of new applications within eBusiness and enhancements to existing systems in a matrix management environment, including third-parties and offshore resource, using a mixture of waterfall and Agile techniques.Key responsibilities: Detailed project planning, budget management, expectation management across the business, cross-functional resourcing management, day-to-day project control including risk management, issue management, stakeholder management. Deployment to production and project closure.Later, worked within Sales Operations as a Business Project Manager where the focus was project start-up, business case, senior stakeholder presentations and expectation management, cross-functional liaison and management of IT process and third party suppliers, post implementation monitoring and ensuring adoption and take-up.Key projects at T-Mobile:- - Retail Transformation Programme - Chip & Pin Rollout - Retail Store “Customer Experience” technology - Store eService Application - T-Mobile COUK Website Migration - Store “Footfall Counter” project - Website Monthly Change Request Programme
  • Vodafone
    Contract It Project Manager (Via Acuma Information Management Specialists)
    Vodafone 2002 - 2005
    Newbury, Berkshire
    IT project manager responsible for a £1m programme of tactical enhancements to Vodafone’s bespoke Corporate Extranet, an eSales and eService web application based on Netonomy that interfaced to Vodafone’s Corporate billing system and the Sales Order Processing systems. Full budget control, internal and external stakeholder management, governance, full project lifecycle including management of third party bespoke developers and system testers.Responsible for taking the project from Project Brief all the way to deployment, according to the Vodafone’s version of Prince2.
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  • Text Systems Limited (Which Became Sword Ecm)
    Consultant, Consultancy Services Director
    Text Systems Limited (Which Became Sword Ecm) Jan 1991 - Oct 2002
    London, United Kingdom
    Project Manager on IT system delivery to clients working on projects for clients in the UK and abroad, most notably 6 months in South Africa for Investec. Worked my way up to Consultancy Services Director.

Trevor Smith Skills

Project Delivery Business Process Prince2 Stakeholder Management Management Crm Program Management It Strategy Integration Business Analysis Telecommunications Software Project Management Agile Project Management Leadership E Commerce Software Development Databases Governance Pmo It Management Sdlc Vendor Management Outsourcing Requirements Analysis Team Building

Trevor Smith Education Details

Frequently Asked Questions about Trevor Smith

What company does Trevor Smith work for?

Trevor Smith works for No Company

What is Trevor Smith's role at the current company?

Trevor Smith's current role is Project Manager / Scrum Master / Business Analyst.

What is Trevor Smith's email address?

Trevor Smith's email address is ta****@****sky.com

What schools did Trevor Smith attend?

Trevor Smith attended The Open University, Barnhill Secondary Modern.

What skills is Trevor Smith known for?

Trevor Smith has skills like Project Delivery, Business Process, Prince2, Stakeholder Management, Management, Crm, Program Management, It Strategy, Integration, Business Analysis, Telecommunications, Software Project Management.

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