• Designing, implementing, and managing cloud-based infrastructure solutions using platforms such as AWS, Azure, or Google Cloud to support scalable and reliable applications.• Monitoring system performance and implementing proactive scaling strategies to optimize cloud resources and maximize uptime for critical applications.• Ensuring the security and compliance of cloud environments through best practices, security controls, and regular audits to protect against data breaches and compliance violations.• Providing technical guidance and support to cross-functional teams, including troubleshooting complex issues, conducting root cause analysis, and implementing effective solutions.• Staying current with industry trends, emerging technologies, and best practices in cloud computing, DevOps, and system engineering to continually improve processes and infrastructure.

• Designed and implemented interface systems to integrate Oracle software with various third-party applications.• Developed and maintained APIs, ensuring seamless data exchange between systems.• Collaborated with clients to gather interface requirements and translate them into technical specifications.• Provided technical support for interface-related issues, diagnosing and resolving problems efficiently.• Conducted performance testing and optimization of interface systems to ensure high reliability and efficiency.• Created and maintained comprehensive documentation for interface designs, configurations, and processes.• Worked closely with cross-functional teams, including developers, business analysts, and project managers, to deliver integrated solutions.• Ensured compliance with industry standards and best practices in interface design and implementation.• Participated in code reviews and provided feedback to improve code quality and maintainability.• Conducted training sessions for clients and internal teams on the use and management of interface systems.• Managed interface projects from conception to completion, ensuring timely delivery and adherence to project timelines.• Monitored interface system performance and implemented improvements to enhance system stability and functionality.• Assisted in the development and deployment of new interface solutions, keeping up with technological advancements and trends.• Supported data migration and transformation activities during system integration projects.• Identified and mitigated risks related to interface system integration and operation.

• Provided technical support and troubleshooting assistance to clients using Oracle's software solutions.• Diagnosed and resolved complex technical issues in a timely and efficient manner.• Maintained in-depth knowledge of Oracle's software products, updates, and best practices.• Analyzed and translated client requirements into technical solutions.• Ensured successful deployment and integration of Oracle products within client environments.• Worked closely with cross-functional teams, including developers, product managers, and other technical analysts, to resolve client issues.• Created and maintained detailed documentation of client interactions, issue resolutions, and technical procedures.• Generated reports to track support metrics and client satisfaction.• Acted as a point of contact for escalated technical issues, providing timely updates and resolutions and manage multiple client projects simultaneously, ensuring timely delivery and adherence to project timelines.• Coordinated project activities and resources to achieve project goals and conducted quality assurance tests to ensure the reliability and performance of Oracle solutions.

• Managing and configuring network devices such as routers, switches, firewalls, and wireless access points to support reliable and secure network operations.• Monitoring network performance and troubleshooting connectivity issues to minimize downtime and ensure seamless access to educational resources for students and staff.• Implementing network security measures, including firewalls, intrusion detection systems (IDS), and access controls, to safeguard sensitive data and protect against cyber threats.• Managing and maintaining server infrastructure and system applications (e.g., Active Directory, DNS, DHCP) to support user authentication, resource sharing, and efficient IT operations.• Collaborating with school administrators, faculty, and IT staff to understand network requirements and develop solutions that meet educational and administrative needs.• Conducting regular backups, disaster recovery planning, and data restoration activities to ensure data integrity and business continuity in the event of system failures.• Providing technical support and training to school staff on network usage, troubleshooting techniques, and best practices to enhance productivity and user satisfaction.• Documenting network configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge transfer within the IT team and across schools.