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Taher Abdo is listed as Customer success manager | Mastering CRM Systems | Transforming Customer Insights into Actionable | Growth Strategies at RugMorph, a company with 2 employees, based in Cairo, Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Taher Abdo.
Taher Abdo previously worked as Customer Success Manager at Rugmorph and Customer Service Team Lead at Ison Xperiences. Taher Abdo holds Faculty Of Law, Comparative Law from Cairo University.
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Effectively supervised day-to-day front-end operations of a busy customer service department.Hired, trained, and mentored top customer service agents and front-end staff.Implemented ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them.Created, edited, and altered customer service strategies and procedures in agile manner to best deliver a satisfying experience for all store customers.Managed and updated the customer loyalty program.Good interpersonal and organizational skills, with an ability to work both independently and collaboratively. Leadership and excellent customer service skills.
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Develop best practice materials and pre-configured implementations for client setupEnsure customer retention through proactive customer service and demonstrable value Increase company revenue through identifying and developing opportunities to upsell with customers, e.g. offering professional servicesProvide high levels of support via online chat and.
Cairo, Cairo, Egypt
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Taher Abdo works for RugMorph.
Taher Abdo is listed as Customer success manager | Mastering CRM Systems | Transforming Customer Insights into Actionable | Growth Strategies at RugMorph.
Taher Abdo is based in Cairo, Cairo, Egypt while working with RugMorph.
Taher Abdo has worked for Rugmorph, Ison Xperiences, and Wasla Outsourcing.
Taher Abdo's colleagues at RugMorph include Alaa Mamdoh Mamdoh and Tareq Nasr.
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Taher Abdo holds Faculty Of Law, Comparative Law from Cairo University.
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