Taher Patel Email & Phone Number

Hyderabad, Telangana, India

Nurture and maintain relationships with a portfolio of key clients, ensuring high levels of client satisfaction and retention.Collaborating with cross-functional teams, such as marketing, product development, incident management and Infrastructure to align strategies and maximize opportunities.Conducting regular business reviews with clients to understand their evolving needs and identifying new business opportunities.Providing exceptional customer service, addressing and resolving client inquiries and issues in a timely and professional manner.Analyzing market trends and competitors activities to identify potential growth areas and proactively address challenges.

Chennai, Tamil Nadu, India

Facilitated a cross-functional team from product conception through launch and multiple iterations collaborating with business analysts and senior developers. Identifying the gaps between the teams and working with stakeholders to bridge those gaps by offering the tasks and monitoring to ensure it’s been followed.Planned and implemented 7 day roster for the support team to increase productivity by 7% in a span of 3 months.Reporting to PMO, consolidating release notes and tracking KPIs of all teams, using Power BI dashboard.Stakeholder management, client handling, customer support and team management to deliver product in a timely manner.

Hyderabad, Telangana

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Bachelor Of Technology - Btech, Mechanical Engineering