I worked as a technical Writer at ABB E-mobility, translating complex technical details for embedded systems and DC chargers into accessible formats. I collaborated with R&D teams and conducted in-depth research, analyzing technical documents, and user feedback to improve documentation strategies. My work involved leading interviews with service engineers, refining content based on insights, and initiating documentation automation practices for greater efficiency. Additionally, I facilitated workshops to align stakeholders on documentation requirements and user needs.

I led cross-cultural usability tests in collaboration with UX researchers to pinpoint e-learning app pain points and usability issues. I adeptly converted qualitative user feedback into actionable quantitative metrics, enabling the product team to optimize app performance effectively.

Experienced HCI Researcher specializing in Crowd Computing and Conversational UI. Led impactful UX projects, including designing and testing a chatbot diary tool for adolescents in collaboration with Sophia Children's Hospital. Skilled in managing end-to-end project lifecycles, facilitating user testing, and conducting data analytics to derive actionable insights. Proficient in data visualization, statistical analysis, and research methodology.

During graduate research at TU/e, I conducted comprehensive UX studies, employing qualitative and quantitative methods to assess tele-operated social robots' performance and user experience. I enhanced human-robot interaction and designed interventions to reduce response latency by collaborating with psychologists. Published in top HCI journals, my research showcases proficiency in data analytics, providing valuable insights for optimizing teleoperated social robots.

Programming Fundamentals (Python): Designed curriculum and assignments to introduce students to foundational programming concepts using Python, fostering practical coding skills and problem-solving abilities. My Python course is available on Udemy with an impressive rating of 4.7 stars, offering 13.5 hours of content, and has successfully attracted 758 enrolled students (Link). The course comprehensively covered topics including selection, sequence, iteration, data structures, exception handling, functions, object orientation, and modularity.Object-Oriented Programming (Java): Led comprehensive lessons on Java programming, emphasizing object-oriented design principles and software development methodologies. The course covered a wide range of topics, including classes, objects, inheritance, polymorphism, packages, exception handling, and design patterns such as observer, decorator, factory, and singleton. Additionally, students engaged in mini projects throughout the course to reinforce learning outcomes and practical application of concepts.Object-Oriented Software Design: In this course, I applied the ICONIX software development methodology, which is an Agile approach. This methodology encompasses domain modeling, use case modeling, robustness analysis, technical architecture, sequence diagrams, and design-driven testing. The course includes a class project where students actively engage in all these phases, fostering an interactive and hands-on learning experience. I also assigned group projects to assess the students' understanding and application of key concepts.Formal Methods for Software EngineeringTopics include: Propositional and Predicate Calculus, Hoare's Logic, Design by Contract and its Components, Object Constraint Language (OCL), Algebraic Specification: Rules and Methods, Z-Specification, Structure and Schema.

Instructed several undergraduate courses, notable among them being:Web Programming (PHP)Covering basic concepts like HTML forms, server-side scripting, handling user input, and generating dynamic web content.How to connect PHP with MySQL databases, perform CRUD operations (Create, Read, Update, Delete). Discrete MathematicsTopics covered include set theory, logic, proof techniques, combinatorics, relations and functions, among others.

Delivered various undergraduate courses, among them the notable ones include:Programming Fundamentals (C++)I covered a range of topics, including variables, loops, conditions, function definitions, arrays, classes, and more.Data Structure (C++)Topics covered include arrays, linked lists, stacks, queues, sorting algorithms, among others.

As a key contributor to the development of a web-based car selling and purchasing platform, I actively participated in the design and implementation of the platform's database and user account management module. I utilized my expertise in agile methodologies, specifically SCRUM, to effectively manage and prioritize tasks to ensure project success.