oCustomer Support related to Network of More than 600 Nodes.oManagement and Maintenance of Communication Racks and Switches.oManagement and Monitoring of D-link Des-6000, DGS 3324T GR Core Switch and its Fiber and UTP modules.oInstallation and Troubleshooting of 3Com Switches (Super Stack II & III).oManaging Security Server with NOD32 (Server + Client).oInstallation and Troubleshooting of CISCO Switches (1900, 2900).oEstablish and maintain VLAN.oConfigure and maintaining e-mail accounts with outlook express.oOperating systems & Software installations on users PC’s to ensure clients connectivity to network & their logon servers, Database & ISA server respectively. To provide technical support for Email, Internet, Network Resource Access, NTFS Permissions, Backups, DNS. Coordination with Network and System Administration teams for rectification of problems related to connectivity, network devices and system administration issues.