Tahnee Thomas Email and Phone Number

Accountable to the Executive Manager Client Services for the provision of project and executive administration services across operational business units. Key Responsibilities Project and business support to the Senior Leadership team, tracking milestones to ensure project objectives are met, and involved in the development of corrective action plans and functional business planning across each business unit. Responsive and solution focused in the identification of strategies to increase service delivery efficiencies, maintain oversight of KRAs, monitoring compliance requirements, team progress and operational initiatives.Organisation of meetings, agenda development and minutes, comprehensive email and diary management and drafting correspondence on behalf of Executive and Senior management.Extensive records management, research, facilitation of Board paper submission, event planning, utilisation of branding collateral and creation and editing of documentation and presentations in line with strategic plan and allocated budget.

Providing high-level executive and comprehensive administrative support to the Executive Manager Business and Client Development and the Executive Manager Client Services.

Supported the delivery of end-to-end transactional and volume recruitment services for the Australian Defence Force (ADF) Health Services Contract, including candidate attraction, sourcing and qualifying, and maintaining a pipeline of existing and potential candidates. Worked closely with the Directors and Senior Account Managers to identify staffing and credentialing requirements. Provided guidance and recommendations to support the decision-making process for candidates and roles. Adjusted work priorities to daily changes in national workforce plan.

Managed the administration associated across the end-to-end recruitment process for the ADF Health Services Contract. Responsible for the transactional hiring of over 250 Medical Officers (Aviation and Underwater) and Dentists across 52 locations nationally.Worked closely with Senior Account Managers and Clinical Interviewers with live correspondence, diary management and interview scheduling. Performed reference and pre-employment checks, and coordinated applicant credentialing.

Accountable for first line analysis of incoming client requests, accurate records management across multiple databases: PracSoft, Medical Directorate Clinical, Athena Software Penelope and MasterCare. Key Responsibilities Triaging of issues, and responding to sensitive correspondence. Daily management and diary coordination of Senior Management, consortium members, and employee schedules. Conduit between different teams to simplify work processes and decrease difficulties experienced during system changes, increasing staff and client satisfaction.