Skills & AbilitiesEnergetic, Empathy, Positive Communication, Quick learner, Organized, Adaptability, Effective Listing, Problem-solving, Knowledge, Time Management, Resourceful.ExperienceCustomer Representative - Best Buy• Listened to customer needs, understanding their requirements, and providing them with a product that matches the required functionality and service.• Assist customers with concerns by troubleshooting their products, and when required escalating the concern so it can be delt with and resolved.• Process customers’ purchases, returns, trade-ins, answering questions over thePhone and update customers about their products.Customer Representative - Winners• Greeted customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices, and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations.• Demonstrated a high degree of customer service while processing all refunds, exchanges, andpurchases in accordance with company guidelines.• Responsible for the daily processing of shipments, organization, and set-up of the warehouse area in keeping with all policies and procedures and in a clean and safe manner. Ensure allmerchandise is received, processed, and maintain merchandise presentation standards. Remerchandiseand fill in with back stock as necessary.• Responsible for daily cash office administration including balancing registers,researching cash discrepancies and documenting appropriately, completing daily register activitylog, store deposit, and coin order in adherence to company policies and procedures.• Assisted with Fitting Room duties including ensuring the counter area is clean, organized, and has theproper supplies in place and assisting customer inquiries.