Tahsin Thakkar Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Responsible for partnering with the license sales team to understand identity and access management (IAM/CIAM) requirements, define scope, and sell the value of Okta / Auth0 Professional Services. Select accomplishments include:• Exceeding individual $2.5M+ annual quota, consistently top performer of teamConcurrently supporting over 80 Software Account Executives (AEs) across 10 territories. Directly customer-facing on over 400 opportunities annually and responsible for ensuring a smooth transition process from Sales to Professional Services team and collaboration across the entire customer success ecosystem• Experienced in strategic planning for selling into new logos as well as upselling into existing customer base by generating leads from existing services engagements, training opportunities, and support cases • Partnered with the go-to-market (GTM) team to pilot new strategic offerings in the field. Helped develop content, tools, and processes to ensure adoption in field• Proficient in cybersecurity/IAM concepts including federation, authentication, authorization, lifecycle cycle management (LCM), identity governance (IGA), and privileged access management (PAM)Experienced with working with a global team using technology like Salesforce, Clari, Tableau, Gong, and HighSpot

San Mateo, California

As an Engagement Manager, I’ve managed more than 50+ successful business to business (B2B) SaaS partner implementations, often 20+ at a time, across multiple industries, market segments, and technology landscapes. Select accomplishments include:• Defined go-to-market roadmap, target market segment, and implementation methodology for new service package as well as end-to-end customer experience from prospecting guidelines to support prioritization • Performed qualitative and quantitative analysis on customer experience to define business need, gap in market offerings, and new programs to improve customer acquisition processes• Managed client relationships from Fortune 50 companies to start-ups for engagements spanning a few weeks to multi-year across the full software suite of source to pay• Trained, managed, and executed technical implementations with numerous consulting firms and banking partners • Supported recruiting, hiring, and training of new team members • Responsible for ensuring projects are on time and budget while mitigating financial risks and managing exceptions • Worked cross-functionally across multiple departments including services, support, product, marketing, and sales • Helped redefine implementation methodology across all Professional Services• Startup experience, previously part of acquired startup Exari Systems

Greater Chicago Area

As part of an initiative to expand an internal vendor risk management (VRM) program at a global life sciences company, I led the strategy work stream to define the high-level process, global roll-out, and organization structure of the VRM program over the next five years. Select accomplishments include: • Led project management of VRM initiatives • Developed cost models and budget estimates • Defined organizational responsibilities across multiple departments • Developed organizational change roll-out materials • Aligned policy, procedures, and process documents to current strategy

Atlanta, Georgia, United States

Working as a consultant, I've had the opportunity to experience several roles within one position. I've completed a total of eight strategic and SaaS client engagements over the course of three years. Select accomplishments include:• Defined and won sales opportunities at existing clients as well led aspects of related sales pursuits • Managed multi-million-dollar account financials and several project managers for large Fortune 5 client • Led global vendor risk management and change management strategic initiative to reduce costs over a five-year period at Fortune 500 Life Science company• Defined best-in-class procurement organization technology roadmap with Ariba for a networking company• Led contract management software requirements gathering & configuration team for a multi-year, multi-state project to standardize provider contracting for one of the largest American healthcare insurers• Conducted benchmarking, value assessment, and client workshops to develop a $120M business case for a SAP implementation for a global paper manufacturer• Gathered requirements and designed use cases for a minimum viable product launch to re-platform a tools manufacturing client’s internal and customer-facing solutions software• Developed a correlation model using VBA code to visualize and prioritize output from accounts payable and procurement client workshops for a multinational chemical corporationFor further details on individual client engagements, please view the IBM work assignments below.

Greater Chicago Area

Implemented Emptoris Contract Management software as part of a multi-year, multi-state project to standardize provider contracting language, processes, and data inputs for one of the largest American healthcare insurers. Select accomplishments include: • Led and developed the data architecture for in-contract reimbursement data • Led configuration of contract management metadata tracking• Developed and conducted client training • Developed of best practice process flows • Managed two analysts performing configuration

York, Pennsylvania Area

Working with the C-suite, IBM provided a simplification and harmonization of a paper company's global business processes. Additionally, the team also produced a "bottoms-up" business case for business systems improvement program through the implementation of a new ERP system. As a strategy consultant, I created executive-level decks, led the creation of deliverables, and helped identify over $120 million in ERP implementation benefits. Select accomplishments include: • Developed current state benchmarking and business value assessment for ERP implementation• Assisted with project management across six process teams including managing process leads in deliverable completion• Assisted in development of business case for eight process areas• Led business case development for quality management

Latrobe, Pa

A global supplier of tooling and industrial materials requested IBM's help to re-platform their internal and customer solution manufacturing software. As an implementation consultant, I worked with the client to gather requirements for thirteen key use cases that defined the minimum viable product to be produced by IBM. Select accomplishment include:• Designed and prioritized use cases for software re-design • Managed graphic designer in the creation of wireframes • Developed requirements document for phase one of multiple phase agile project, including back-end data mapping and front-end user usability

Midland, Mi

Kicking off a multi-year initiative to transform a client’s procure-to-pay organization, a major American chemical company requested IBM conduct joint client and IBM workshops to define the best-in-class processes for procurement, accounts payable, travel and entertainment, and freight operations. Select accomplishments included:• Assisted in the creation of best-in-class, APQC level 3 and 4 process flows and supporting metrics• Facilitated aspects of workshops and identified gaps within between current state and to-be processes • Developed a correlation model to synthesis and prioritize identified gaps• Collaborated across multiple IBM teams and client teams to establish a detailed road map addressing identified gaps

San Jose, Ca

In a high-level security assessment, IBM delivered a current state evaluation of the physical and cyber maturity of a major American technology networking company's global supply chain security. As a research assistant, I aided in developing a vision and strategic business architecture to align this company with leading security best practices. Select accomplishments include:• Researched and compiled a list of supply chain security best practices • Prioritized and synthesized best practices via heating map • Defined a vision statement, a mission statement, and focus areas

Raleigh-Durham, North Carolina Area

A major American technology networking company requested IBM deliver a baseline report of its procurement operations to align the business with new internal leadership and vision. As business analyst working on small team of three, select accomplishments include:• Created an assessment guide for leadership that highlights pain points and defines strategic vision• Evaluated quantitative and qualitative data to benchmark current state policies against industry standards and best practices• Developed recommendations and strategic roadmap to achieve a best in class procurement model • Value mapped those recommendations to corporate and departmental vision

Bentonville, Ar

As the project management administrator for a multi-million client engagement with a major American retailer, I developed a formal financial review process and communication plan across multiple project teams to consolidate highly dispersed data, correct historical errors, and proactively reduce possible overspending. Select accomplishments include:• Managed and trained several off-shore resources • Oversaw gross profit margin • Conducted financial analysis and reporting

Houston, Texas

Worked as an internal consultant to streamline regional procedures with global practices and applications in order to improve team effectiveness. Select accomplishments include:• Created a tool, based on statistic modeling of historical data, that categorizes and calculates the cost of systemic poor quality. Identified estimated $167k in preventable losses.• Reduced task assignment time by 66% by dividing responsibilities and automating nonvalue-added tasks.

Atlanta, Ga

Provided extensive reporting on utilization, headcount, and budget for the VP of Application Development under the advisement of the operations and delivery manager. Select accomplishments include: • Designed and built department's operational dashboard and associated maintenance process. • Centralized hiring requests by creating private input forms on SharePoint. • Documented, maintained, and distributed several internal processes and high-level correspondence. • Streamlined reporting and decreased cross-departmental discrepancies by integrating output from four different third-party applications into one backlogging spreadsheet.

Atlanta, Ga

Supported the Application Development team under a capacity manager responsible for the optimal utilization and allocation of current and future resources. Select accomplishments include: • Consolidated sub-departmental PTO recording methods by implementing one universal document. • Redesigned team timesheet violation recording process into one self-updating spreadsheet. • Continuously collaborated with managers to resolve a variety of cross-departmental issues.

Atlanta, Ga

Part of a team of six user-interface and software engineers responsible for the functionality, visual appeal, and routine updates to the AutoTrader.com website. Part of a project to update the consumer purchase process and reduce company liability; personally responsible for partial HTML 5 coding of payment forms.