Taifa Chen Email & Phone Number

1117 Eastern Parkway, Brooklyn, Ny 11213

2244 Church Ave, Brooklyn, Ny, 11226

• Greet and welcome clients in person; answer and direct inquiries to designated departments.• Worked to alleviate executive overload by handling all client interactions including walk-ins, phone calls, and emails.• Maintain excel logbooks, including sign-in/out logs and calls received. Ensure accuracy by checking errors and repeats daily.• Comforting distressed clients. Communicate with respect and calmly manner.• Maintain information confidentiality at all times.

Manhattan, New York, United States

• Assisted in highly sensitive litigation files in preparation to be sent offsite storage• Assisted Ernst & Young in preparation for huge office move and decommission of the building• Collaborated with EY’s outside vendor, Iron Mountain for secure disposal services • Assisted with the logistics of the collection and movement for 100 secure disposal bins• Offsite storage preparation for about 2,500+ various size boxes• Acted in compliance with Ernst & Young firm guidelines to mitigate risk• Prepared packaging and transported all shipment requests