Taylor Walden Email and Phone Number

Served as a member of a global design team, supporting the development of websites, SaaS, and enterprise products for a diverse client base, from S&P 500 corporations to small-scale ecom brands.• Revamped and updated the digital branding for the promotional website and product suite of a global HCM client, increasing site session retention and engagement.• Conducted research, discovery sessions, and definition workshops to create design concepts to enhance their Saas promotional platform, which led to an increase in site session retention as well as an increase in the completion of user tasks• Translated competitive research findings and insights into actionable design solutions that effectively addressed user pain points and enhanced the overall user experience of a pet supplies e-commerce platform.• Served as a support team member for the redesign of an e-commerce platform for an electronic manufacturing client, updating the navigation and products and services functionality.• Synthesized user interview data and research findings and performed a UX audit to inform the usability of an IT management SaaS platform.

Partnered with team members across multiple regions (LATAM, EU, US) to support the development of an enterprise software program for an oil & gas client and a mobile app for a Fortune 500 foodservice distributor.• Supported the cross-functional development of 14 features for an oil & gas enterprise software suite and mobile application, totaling over $50m in business per year.• Collaborated with external stakeholders, engineers, design leads, and product owners to translate requirements into wireframes, high-fidelity designs, and prototypes • Spearheaded the design of cross-platform features including search, product details, navigation, lists, and structuring of the global design system for a foodservice distributor e-commerce application providing 400,000 items across 250,000 customers.

• Planned, scheduled, and distributed chapter content and communications, enhancing engagement with chapter activities.• Oversaw all digital content production to ensure consistent quality and timely delivery.• Collaborated with the Communications Director to promote events and execute the communications plan.

Collaborated as a key member of the Performance Systems division design team to conduct research, create high-fidelity prototypes, develop training materials, and participate in and facilitate design thinking workshops for the U.S. Army, U.S. Department of Education, Veterans Administration, and FLIR.• Created customized graphics, presentations, video animations, and interactive elements to support the development of over 20 training courses for the Veterans Administration Office of Information Technology (VAITWD).• Developed mockups and prototypes to support the development of U.S. Army Intelligence data visualizations and applications.• Increased engagement by 100% and drove brand visibility by managing social media accounts and curating content for daily posts.

Cultivated and expanded the company's social media footprint, orchestrated campaigns to enhance brand visibility, and collaborated with the Design Team on client projects.• Crafted bespoke designs aligned with client preferences across various mediums including paper goods, digital media, and promotional products, ensuring brand consistency and visual appeal.• Orchestrated social media strategy and content creation, driving engagement and fostering brand loyalty through compelling daily posts.• Spearheaded the development of targeted email marketing campaigns, delivering impactful content to subscribers on a monthly basis.• Maintained up-to-date and engaging web content for both internal and client-facing platforms, ensuring a seamless user experience and reflecting current brand messaging.• Facilitated client communication and managed design requests while overseeing the fulfillment of paper goods orders to meet client expectations.