Taimour Sohail Email & Phone Number

Riyadh, Sa

Karachi Division, Sindh, Pakistan

Responsible for:• UX Manager for HugoBank (Fintech). Creating banking and financial experiences and conducted extensive user research to identify pain points in the customer journey, informing key product improvements.• Product Designer for Alfardan Exchange - Qatar (Fintech). Led a project to design the complete customer experience across all platforms, aligning the interface and interaction design to ensure consistency. It helped users to grab their needs, and the business's customer retention was nearly 29% with a growth of 47% in customer engagement.• UX Lead for creating core journeys for JS Zindigi BVS (Fintech). Led a team of 4 designers to overhaul customer service interfaces, increasing customer satisfaction ratings by 35%.• Created chatbot for instance responses, personalization and better user engagement, increased 22% user satisfaction.• Optimized ONIC mobile application which increased user engagement metrics.Responsibilities:• Gather raw data, conducting user research and competitive analysis.• Creating user stories, storyboarding, Information Architecture, and user flows along with Hi-Fi wireframes.• Designing user interface, interactions & customer centric products.• Perform UX Audit of products, applications and websites.

Muscat, Masqaţ, Oman

Responsible for:• Creating new responsive layout and interaction designs for The Body Shop International.• User research of GoQuo and GIATA for ticketing & traveling journeys.• Implementation of Telemedicine features in Hospitals through digital channel.Responsibilities:• Research on GIATA & GoQuo modules.• Research on Flights, Reservation methodologies and more than 500 case studies to simplify the experience of application and business.• Ideation and execution of SaaS and IoT products.• Pitching solutions, products and onboarding of clients via Pre-Sales and Tech Information.• User Experience & Interface designs for CRM, SaaS applications.

Karāchi, Sindh, Pakistan

Responsible for:• Implementing new features to Foree App (Group payments, Split payments, Eidi, etc.)• Research more than 4000 case studies to simplify the experience of application and business.• Developed and implemented a new user feedback to the system that decreased customer complaints by 25%Responsibility of:• Conducting user research and competitive analysis, customer feedback implementation, creating user stories and storyboarding, creating information architectures, user flows along with Lo-Fi designs.• Designing user experience, interface and interactions for product growth.

Karāchi, Sindh, Pakistan

Responsible for:- Designing Effie award winning digital campaigns for Bank Alfalah.- Ideation and execution of Bank Alfalah's brand designs.- Designing digital award winning campaigns for Pepsi Africa.- Pitching and onboarding multiple brands for ITS (GoLive).Responsibilities:- User Interface and Interaction designs of websites and mobile applications.- Digital Campaigns ( Ideation and Creatives) for Bank Alfalah, HBL, Pepsi, Unilever, National Foods and more.- Brand Guideline and Conventional designs.

Karachi

1. Design Digital Campaigns ( Ideation and Creatives) for Unilever, Toyota, and more.2. Website UI Designs for CCI (Coca Cola International), Dolce Vita and more.

Karachi

Junior Graphics UI/UX Designer for Web And Mobile Application

Bachelor'S Degree, Computer Science

High School, Physics, Chemistry, Mathematics, A+